Shewin ‑ Dropshipping Supplier

Shewin has one of the worst customer support experiences I have ever encountered.

The website/app clearly mentions that Shewin provides live chat support, and I was also assigned a personal agent, Ashley, to assist me with my orders, platform-related questions, and other issues.

I received an order on Tuesday and contacted Ashley the same day because I needed help resolving an issue with the order. However, the response I received was extremely disappointing.

On Wednesday, she sent me only one message saying, “Please connect with DS Lover,” along with a link. I clearly explained that this was not my query and that I needed help with a different issue. Since then, I have received no proper response or resolution.

It is now Thursday, and I have been waiting for two days. My messages have been seen, and I can see that the agent is coming online, yet there has been no meaningful response or attempt to resolve my issue.

This is especially frustrating because Shopify has strict timelines for fulfilling orders. I have already lost valuable time simply waiting for customer support to respond. I should not have to keep wondering when my assigned support agent will reply or whether my issue will ever be resolved.

Honestly, this has been a very frustrating and disappointing experience. A personal account manager should actually provide support and resolve customer queries, not simply send an unrelated link and then stop responding.

I am giving Shewin 1 star because of this experience.

I sincerely request the founders, managers, and senior management at Shewin to seriously review the quality of their customer support. If an assigned personal manager is unable or unwilling to respond to customers in a timely manner, Shewin should reconsider how its support system is being managed.

Very disappointing. Very frustrating. I expected much better from Shewin.

"I’ve had a very positive experience working with Shewin as a dropshipping supplier. Their clothing quality is impressive — stylish, well-made, and true to the product descriptions. The app makes it easy to sync products, manage inventory, and fulfill orders without extra hassle.

Customer service has been responsive whenever I had questions, and I appreciate their reliable shipping and tracking updates. It’s been a great addition to my store, and I would recommend Shewin to other merchants looking for trendy, affordable apparel with dependable support."

Ashley has been really helpful and made things smooth for us! highly recommend Shewin for its great designs and fabulous service. They usually ship out orders the very next day. Have not had any issues at all.

Overall my initial experience was a little difficult because I couldn't get my stores to correctly talk to each other allowing for customer purchases, but Rita (my rep) was extremely helpful and got everything ironed out and now I am good to go. I look forward with working with Shewin overall and feel confident that Rita will be able to help me navigate any issues that may arise.

I was searching for really good apps that I can use to sell products at reasonable prices and still make a profit. I downloaded and installed the app and tried to find suitable products. I was having some issues with the connection and Vera was able to help me, along with the support of their Tech team to resolve the issue.

Within 24hrs the tech team and Vera was able to resolve the issue and I was able to sync and push the selected products to my store. I am so happy to have the access and looking forward to long term working partnership with Sherwin and Vera. I would recommend 100% for Drop shippers like myself.

I had an amazing experience shopping with Shewin! Their communication was top-notch—quick, friendly, and helpful every step of the way. The products I received were absolutely beautiful, exceeding my expectations in both quality and design. It’s clear that Shewin puts a lot of care into what they offer. I highly recommend them for anyone looking for unique, stylish pieces with fantastic customer service!

I’ve been sourcing from Shewin for my boutique, and I couldn’t be happier! Their products are of exceptional quality, and my customers love them. The customer service team is always responsive and accommodating, making the ordering process seamless.

One standout feature is their private label branding service—it has elevated my boutique’s identity and added a personal touch that my customers notice and appreciate. Plus, their dropshipping options are a game-changer, allowing me to offer a wide range of products without the hassle of managing inventory.

If you're looking for a reliable and professional wholesaler, I highly recommend Shewin!

I’ve been using Shewin for my dropshipping business, and the experience has been fantastic! Their product selection is trendy and high-quality, making it easier to satisfy my customers. The shipping times are reasonable, and the order process is seamless.

Customer service has been very responsive and helpful whenever I had questions or needed support. The platform's integration with my store was straightforward, saving me time and effort.

Overall, Shewin has become a reliable partner for my business, and I highly recommend them to anyone looking for a trustworthy dropshipping supplier!

We have been using Shewin for the past few months and have had a lot of success. Shipping is excellent, normally within a week to UK. Customers are loving the products, we are getting reviews the quality is excellent. Would highly recommend to anyone looking to open a boutique or online store.

Very good experience! Items are easy to add to my store and update with the tagging, pricing, etc. that I use. Just had our first drop ship order and it has shipped within 48 hours of the order.