Delivery Protection

by Shield Services

Protect your customers from lost, stolen, or damaged orders

2 reviews
Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Reduce Headaches

Let us protect your customer’s orders from being lost, stolen, or damaged. If something goes wrong, we will replace or refund your customer!

Increase Sales

Increased Customer Confidence and Satisfaction leads to increased sales! Keep your customers happy and retuning to your store!

Focus on Growing

Kick back and let us take some customer service off your shoulders. We will handle delivery issues so you can focus on growing your store!

  • Store shopping cart with Shield Services widget
  • Customer checkout with Delivery Protection fee
  • Merchant Dashboard Orders Tab
  • Store shopping cart with Shield Services widget
  • Customer checkout with Delivery Protection fee
  • Merchant Dashboard Orders Tab
Delivery Protection

Delivery Protection

Online shoppers are always worried if their order will be lost, stolen, or damaged before it reaches them. Give your customers less to worry about by giving them the opportunity to protect their orders with Shield Services - Delivery Protection!

What Is Shield Services - Delivery Protection?

Shield Services stands to eliminate the frustrations that can arise with online shopping. Merchants and shoppers alike are constantly struggling and worrying about their deliveries. By adding Shield Services - Delivery Protection to your store, you give every one of your customers the opportunity to protect their order from being lost, stolen, or damaged in transit. For just a fraction of the cart value (specifically 1%-10% with a minimum of $.98), your customers can rest assured that no matter what, they will receive their order. Delivery Protection automatically collects fees paid by customers through Shopify, making your life easier. (There is NO COST to merchants)

How Shield Services Helps You

  • Your customers have the peace of mind that if anything happens to their order, they will be taken care of
  • If something does happen to an order, Shield Services' customer service team will quickly and smoothly resolve it. Leaving your customer happy and returning to your store.
  • Turn losses into more sales. When a claim is accepted, Shield Services will repurchase the order from you again so you never have to lose money replacing orders yourself.
  • Reduce the amount of effort put into customer service. Let us deal with delivery issues.
  • Delivery Protection automatically collects fees paid by customers through Shopify making your life easier. (There is NO COST to merchants)

How To Get Shield Services - Delivery Protection

  1. Click the green button that says "Add app"
  2. Click the green button that says "Install app"
  3. Click the green button that says "Approve Subscription" (The subscription is $0.00)
  4. That's it! You can now trust that Shield Services will take care of your customers who opt-in for Delivery Protection

Launch date

September 14, 2021
Delivery Protection

Delivery Protection

Online shoppers are always worried if their order will be lost, stolen, or damaged before it reaches them. Give your customers less to worry about by giving them the opportunity to protect their orders with Shield Services - Delivery Protection!

What Is Shield Services - Delivery Protection?

Shield Services stands to eliminate the frustrations that can arise with online shopping. Merchants and shoppers alike are constantly struggling and worrying about their deliveries. By adding Shield Services - Delivery Protection to your store, you give every one of your customers the opportunity to protect their order from being lost, stolen, or damaged in transit. For just a fraction of the cart value (specifically 1%-10% with a minimum of $.98), your customers can rest assured that no matter what, they will receive their order. Delivery Protection automatically collects fees paid by customers through Shopify, making your life easier. (There is NO COST to merchants)

How Shield Services Helps You

  • Your customers have the peace of mind that if anything happens to their order, they will be taken care of
  • If something does happen to an order, Shield Services' customer service team will quickly and smoothly resolve it. Leaving your customer happy and returning to your store.
  • Turn losses into more sales. When a claim is accepted, Shield Services will repurchase the order from you again so you never have to lose money replacing orders yourself.
  • Reduce the amount of effort put into customer service. Let us deal with delivery issues.
  • Delivery Protection automatically collects fees paid by customers through Shopify making your life easier. (There is NO COST to merchants)

How To Get Shield Services - Delivery Protection

  1. Click the green button that says "Add app"
  2. Click the green button that says "Install app"
  3. Click the green button that says "Approve Subscription" (The subscription is $0.00)
  4. That's it! You can now trust that Shield Services will take care of your customers who opt-in for Delivery Protection

Launch date

September 14, 2021

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    50% of ratings are 5 stars
    1
  • 4 of 5 stars
    50% of ratings are 4 stars
    1
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    0% of ratings are 1 stars
    0
View all 2 reviews
5 of 5 stars
Edited April 26, 2022

afterpackbreaks

Location United States

Very simple to setup and great for any Shopify store! Highly recommend this app if you are processing ordering with any high value contents!

Developer reply

April 26, 2022

Thank you for your review and recommendation! We're very glad to hear you've enjoyed having Delivery Protection.

Best,
Shield Services

4 of 5 stars
April 20, 2022

FARM-2-MARKET

easy set up
very involved with customers when theres a problem only reason not 5 stars is customer has to have paypal

Developer reply

April 20, 2022

Hello Joe,

Thank you for your review! It's been a pleasure working with your company and customers! Don't forget, when a claim is accepted, we can either reorder the product for the customer or refund them via PayPal or ACH transfer.

Best,
Shield Services

View all reviews

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