Blockly Fraud Filter, Blocker

I contacted Blockly because some figures in my weekly report were confusing, and I wanted to understand the traffic before blocking genuine customers. Robert took the time to explain the figures, investigate the traffic and recommend a more targeted approach rather than blocking an entire country.

When I couldn’t select the recommended network, he investigated, confirmed a bug and fixed it. His follow-up instructions helped me select the correct provider.

I really appreciated the patience, honesty and practical support. As a small business owner, understanding what I’m changing and why makes a real difference.

Thank you, Robert and the Blockly team.

I was having fraud orders on my $2 digital items multiple times a day. The whole point of a digital item is the instant delivery, so I didn't want to have to change the way the item fulfills to prevent chargebacks. I tried this and I am only on day 4 but have not had a single $2 fraud order since! I appreciate the ability to also block user names & addresses since one fraudster was using the same fake name & fake address over and over. So far, so good!

Experienced a few initial issues, which were responded to very quickly and in a polite and professional manner.
After months of problems with fraudulent transactions, I'm hoping this will be the solution. Will definitely upgrade to 5 stars if it does the job moving forward.

Not blocking the bot traffic which is coming from multiple countries

So far this is doing what we needed. We had a AI Bot Scraper hitting up our site nonstop each day scanning prices. We have stopped the culprit.

Hello, I don't like doing this but i have tried to contact your staff 3 times now without any return email. I really need some help with the setup of this app.

Best app very useful

Sehr schneller, freundlicher und kompetenter Support. Die App Funktionen sind sehr nützlich und helfen uns dabei unseren Shop individuell zu schützen. Danke

good

So far so good. Seems to be blocking as needed. Thanks!