Reviews (85)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 5, 2024

Fast and friendly customer support, highly recommended app.

YULUBAGS
Italy
11 months using the app
July 2, 2024

Very satisfied with the app's assistant. So friendly and helpful! The problems was solve well done. Great!

OrthoFree
Hong Kong SAR
About 1 month using the app
July 31, 2024

I pay more to get VIP support and still cant chat normally cuz of the different time zones. App is not working for 2 days, I cannot do ANYTHING. Wrote about this issue to support, he ignored it and didn't suggest any way to solve my problem

Linen Tales
Lithuania
2 days using the app
ShineApps replied August 5, 2024

Hi dear,

We deeply apologize for the inconvenience you experienced with our app.

I checked again and found that our support team has talked to you via live chat. He has also found the cause and given a way to fix it and sent it to you (Message has also been sent to your email address). It's a browser cache issue. It can be fixed quickly.

We hope you will give us another chance to serve you better. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and understanding.

Sincerely,
ShineTrust team

August 29, 2024

very good, simple use & good support!

Mijn winkel
Netherlands
About 19 hours using the app
March 22, 2024

Best App for Product Upselling.

Examcart
India
9 months using the app
March 11, 2024

Absolutely fantastic service! Hai provided me with perfect assistance and was incredibly prompt. I would highly recommend them to anyone in need of assistance. :) thanks again for your help

BodyQ
Germany
3 months using the app
April 21, 2022

Great, fast app, we are using Advanced plan, we are very happy!
Big library to choose from but also has an option to upload custom stickers.
Fast loading times even with animated stickers.
We looked into a lot of different options here in the app store, but this is both affordable and does the job quickly. Also their support is hands on and helped us adapt the app to our needs.
Recommend!

Ką darai, daryk gerai
Lithuania
Almost 2 years using the app
January 19, 2023

These guys are awesome and quick to assist if needed. Gives you the flexibility needed to relay messages to clients! Thanks y'all!

River City Play Systems
United States
Almost 2 years using the app
November 2, 2022

Excellent Customer Support. Fantastic! I had an issue that I couldn't fix and I spoke to support on live chat. They fixed the issue for me immedietly.

GeekyZone
United Kingdom
Over 1 year using the app
June 24, 2022

Best app I've used! Easy to use, well laid out, quick. Does exactly what it says on the tin. Very happy with this app and would highly recommend!

QuoteMyWall
United Kingdom
Over 1 year using the app