Reviews (66)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 3, 2024

Very good app with absolutely second to none customer support. Our store has really benefitted thanks to Trung!

Moto Central
United Kingdom
17 days using the app
February 5, 2025

This app is fantastic! It provides everything I'm looking for and the support team is incredibly helpful and responsive. Highly recommend!

Carina - كارينا
Egypt
Over 2 years using the app
Edited July 1, 2023

We have used this app since long time actually as it was already before the only one with easy functionality for NICE and ELEGANT labels. All other apps seemed to have some predefined graphics, which might be catchy but for us did not really match with our identity.

Also automation is of high importance to us and flexibility with settings therefore. The interface itself has evolved over time to be very modern and really nice to use as well - thus certainly on par as a top choice for labels for ease of UI and professional functionality. I think there is really nothing comparable.

Also - customer service always excellent and friendly with any issues and questions solved without effort :)

RestaEQ
Finland
About 1 year using the app
Edited March 11, 2024

This is, so far, a Shopfiy app with the best customer service. The customer support responded quickly and solved my problems in a few minutes. Highly recommended.

Kiwik International Store
Hong Kong SAR
12 months using the app
August 16, 2023

Great app and very responsive & helpful support team. Looking forward to continuing to use the app.

Russell's Western Wear, Inc.
United States
11 months using the app
March 22, 2024

Best App for Product Upselling.

Examcart
India
9 months using the app
July 31, 2024

I pay more to get VIP support and still cant chat normally cuz of the different time zones. App is not working for 2 days, I cannot do ANYTHING. Wrote about this issue to support, he ignored it and didn't suggest any way to solve my problem

Linen Tales
Lithuania
2 days using the app
ShineApps replied August 5, 2024

Hi dear,

We deeply apologize for the inconvenience you experienced with our app.

I checked again and found that our support team has talked to you via live chat. He has also found the cause and given a way to fix it and sent it to you (Message has also been sent to your email address). It's a browser cache issue. It can be fixed quickly.

We hope you will give us another chance to serve you better. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and understanding.

Sincerely,
ShineTrust team

August 27, 2023

A very simple and user-friendly app. The customer service for the app are efficient and quick to help
as well!

MILANO KUWAIT
United Arab Emirates
7 months using the app
May 27, 2023

user friendly app and easy to use. Support team response super fast even over the weekend and being helpful all the time

mothercare-malaysia
Malaysia
4 months using the app
April 4, 2023

Perfect service, variety of badges which are applicable to almost every customer need. Lots of customisation options in terms of font, color, size, positioning, stype, shape, etc.

darisshoes
Bulgaria
3 months using the app
ShineApps replied April 5, 2023

Thank you so much my friend!

So we always working on our app to help merchant simple and easily customize their badges to match with their brand and campaigns.

While use our app, if you need any help just live chat with our support team, we will try our best to help you setup successful.

ShineTrust Team