Reviews (87)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 28, 2024

Thank you very much for your time and work!
I recommend them 100%

Scale164
Canada
About 1 year using the app
September 5, 2024

Fast and friendly customer support, highly recommended app.

YULUBAGS
Italy
About 1 year using the app
October 3, 2024

Very good app with absolutely second to none customer support. Our store has really benefitted thanks to Trung!

Moto Central
United Kingdom
17 days using the app
August 29, 2024

very good, simple use & good support!

Mijn winkel
Netherlands
28 days using the app
July 31, 2024

I pay more to get VIP support and still cant chat normally cuz of the different time zones. App is not working for 2 days, I cannot do ANYTHING. Wrote about this issue to support, he ignored it and didn't suggest any way to solve my problem

Linen Tales
Lithuania
2 days using the app
ShineApps replied August 5, 2024

Hi dear,

We deeply apologize for the inconvenience you experienced with our app.

I checked again and found that our support team has talked to you via live chat. He has also found the cause and given a way to fix it and sent it to you (Message has also been sent to your email address). It's a browser cache issue. It can be fixed quickly.

We hope you will give us another chance to serve you better. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and understanding.

Sincerely,
ShineTrust team

July 2, 2024

Very satisfied with the app's assistant. So friendly and helpful! The problems was solve well done. Great!

OrthoFree
Hong Kong SAR
About 1 month using the app
March 11, 2024

Absolutely fantastic service! Hai provided me with perfect assistance and was incredibly prompt. I would highly recommend them to anyone in need of assistance. :) thanks again for your help

BodyQ
Germany
3 months using the app
February 18, 2024

Great app, fantastic customer service. Love the feature icons and product labels, looking to take advantage of even more of the features this app has to offer. This app is a gem - it has SO many features in one and I am really happy I found it :)

Avagante
Norway
About 19 hours using the app
March 22, 2024

Best App for Product Upselling.

Examcart
India
9 months using the app
November 29, 2023

Great support, we have just started to using in our store. Looks like a good oppurtunity. Give it a try

Screen Moove
United Kingdom
About 3 hours using the app