Ship‑Safely

Ship‑Safely

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.3 (8)

Protect your customers and your business from Porch Piracy, with Ship-Safely’s 48 Hour Guarantee.

The Porch Piracy epidemic is sweeping the globe. For businesses who work day-in and day-out for their customer, a delivery not arriving as expected is the single worst outcome an eCommerce retail business can face. Do not force your customers to chase retailers and freight companies, when they are victims of Porch Piracy or damaged goods. Drive customer loyalty and protect your bottom line with Ship-Safely's Shipping Protection. Backed by c-suite insurance and retail sector shareholders.

The Porch Piracy epidemic is sweeping the globe. For businesses who work day-in and day-out for their customer, a delivery not arriving as expected is the single worst outcome an eCommerce retail business can face. Do not force your customers to chase retailers and freight companies, when they are victims of Porch Piracy or damaged goods. Drive customer loyalty and protect your bottom line with Ship-Safely's Shipping Protection. Backed by c-suite insurance and retail sector shareholders. more
  • Drive NPS: Turn a Damaged, Lost or Stolen delivery into a positive experience;
  • Fast-tracked replacement; we will replace the item within 48 hours at full RRP;
  • Download in minutes, cancel anytime with no lock in contracts;
  • We cover shipments globally, where ever you or your customer are located;
  • Secured with penetration testing and rigorous 2FA protocols.
Highlights
Use directly in Shopify admin
Works with the latest themes

Launched

June 7, 2022

Languages

English

Pricing

External charges may be billed by Nano Insurance Limited separately from your Shopify invoice. Learn more

Free to install

Insurance policy is 1.5% of the cart value or USD$1.50, whichever greater.

All charges are billed in USD.

Reviews (8)

Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
July 4, 2023

So easy to install, takes all the risk away for the customer by ensuring insured delivery of the goods. Even better that we earn revenue from each policy taken. So far averaging about 95% take up with Ship Safely. Very clever idea, so simple and strongly reccomend these guys. Also was quick to answer questions we had regarding install and claim process.

Roswell Marine Austraila
Australia
About 1 year using the app
December 12, 2022

I'm a big fan of Ship-safely. It's a great idea for any e-commerce brand.

Our management and customers are both able to relax as Ship-Safely is the safety net we both are looking for when buying and sending orders online. They ensure the shipment and if it is lost, they will re-purchase the order so the customer gets the items they want and the store gets two fully paid orders! The cost is low per order and they are very quick to resolve and reimburse our store. There's even a small kickback to the store for each purchase that uses Ship-Safely.

Their HUMAN customer support team has handled all of our enquiries effortlessly, whilst being understanding and sensitive to our problems.

I was recommended Ship-Safely by a friend and I will continue to recommend them to anyone who has an e-commerce store - it's a no brainer.

St Ted
Australia
3 months using the app
February 1, 2023

Ship-Safely is a must for an e-comm business.
It gives us the peace of mind that our shipments are protected. Ship-safely steps in if your shipment is lost or misplaced. Sadly, with the high turnover of staff and staff shortages in the courier industries in Sydney, lost or misplaced parcels are becoming more and more common. Ship-safely has stepped in for a number of our shipments that were lost, not only covered the cost of the items that were lost in transit, but ordered the same order again so that the customer was not left without their uniforms.
It is an opt-out service, so the customer has the ultimate decision about whether or not they would like their shipment protected. The low cost for protection means most customers are happy to protect their order.
Implementation was simple. Will and the team were a fantastic support throughout that process. Ongoing support is a breeze.

Focus Uniforms
Australia
3 months using the app
May 10, 2023

New to ship-safely but loving it so far. The customer uptake has been really positive and it takes the stress out of it for us knowing we don't have to deal with any postage issues. There's no downside to installing the app. You walk away with peace of mind and a small $ percentage on top.

First Tracks Boardstore
Australia
About 2 months using the app
March 31, 2023

Extremely valuable asset for any e-commerce store, set and forget addition to your business that will protect you monetarily and save you time. Customer service team is A+, both responsive and helpful too mail/calls alike.

Kiru Barbershop
Australia
About 2 months using the app

Support

Nano Insurance Limited can answer any questions you have about Ship‑Safely.

Developer

Nano Insurance Limited

175 Melbourne Street, South Brisbane, QLD, 4101, AU

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