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Ship‑Safely

Protection when it matters.

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Key values section

Stop abandoned carts

Drastically improve your conversion rates. If your customers know their purchase is insured, they are less likely to leave the checkout page

Easy installation

Install the app with a single click. Your customers will be prompted to purchase a policy at checkout. Easy as that!

Peace of mind to your customer

For a fraction of the purchase price of each item, we can covers items Damaged, Lost or Stolen throughout the shipping process.

App details

Ship‑Safely

Ship‑Safely

Your business is the heart of our business. We have tailored our insurance offering for your customers to purchase our policy during the ‘checkout’ process (during their buying experience).

Ship-Safely can help protect your reputation by empowering your customer to make the choice to insure their purchase throughout the shipping process. Our platform also enables you, as the store owner, to receive a percentage of each sale that you collect.

We offer protection of your brand, protection of your reputation, and the opportunity to create an additional profit centre in your business. When it comes time for your customers to claim, we simply re-order from your store, so you achieve another sale in your business.

How does it work?

When Ship-Safely is up and running in your shop, customers will be able to access buyer protection at the ‘checkout’ that covers items Damaged, Lost or Stolen throughout the shipping process.

Once a customer accepts and pays you for the insurance policy, we will then charge your nominated credit card the amount of the insurance, less your agreed commission.

It’s completely seamless from integration to purchasing policies and making a claim. We handle the entire claims process for Shopify shop owners so that you can focus on doing what you do best – running your business.

Technical support from a real human.

Our Australian-based support team understands you and your customer’s needs so that when you need assistance, you’ll be talking with a team who is equipped to help you in the best way possible.

Contrary to what most people think, even as a tech team, we do prefer to speak to you in plain English!

Launch date

Ship‑Safely

Ship‑Safely

Your business is the heart of our business. We have tailored our insurance offering for your customers to purchase our policy during the ‘checkout’ process (during their buying experience).

Ship-Safely can help protect your reputation by empowering your customer to make the choice to insure their purchase throughout the shipping process. Our platform also enables you, as the store owner, to receive a percentage of each sale that you collect.

We offer protection of your brand, protection of your reputation, and the opportunity to create an additional profit centre in your business. When it comes time for your customers to claim, we simply re-order from your store, so you achieve another sale in your business.

How does it work?

When Ship-Safely is up and running in your shop, customers will be able to access buyer protection at the ‘checkout’ that covers items Damaged, Lost or Stolen throughout the shipping process.

Once a customer accepts and pays you for the insurance policy, we will then charge your nominated credit card the amount of the insurance, less your agreed commission.

It’s completely seamless from integration to purchasing policies and making a claim. We handle the entire claims process for Shopify shop owners so that you can focus on doing what you do best – running your business.

Technical support from a real human.

Our Australian-based support team understands you and your customer’s needs so that when you need assistance, you’ll be talking with a team who is equipped to help you in the best way possible.

Contrary to what most people think, even as a tech team, we do prefer to speak to you in plain English!

Launch date

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Insurance policy at 1.5% of the cart value or USD$1.50, whichever greater.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • essentials.com.co

    Location Australia
    Time spent using app About 2 months

    Came across to this app through social media platform. Thought of giving a try for my online business. And I will say “No Regrets” at all. Not only helped my business to grow but also provided a relief to me and to my customers. Always struggling to deal with broken or damaged products complaints from customers. But now it seems much easier than ever before . Shout out to developers who decided to help small scale online business. If you are new to online business than this app is a saver .

  • Good Times Marine

    Location Australia
    Time spent using app 18 days

    This is a very clever solution for our online store. I am not the most tech-savy person, so i had a little trouble installing on my own. William and the team were amazing at providing support, and the app was installed in our checkout with no issues and works perfectly. I am pleasantly surprised by how many customers want to protect their orders.

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