Reviews (8)

Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
July 4, 2023

So easy to install, takes all the risk away for the customer by ensuring insured delivery of the goods. Even better that we earn revenue from each policy taken. So far averaging about 95% take up with Ship Safely. Very clever idea, so simple and strongly reccomend these guys. Also was quick to answer questions we had regarding install and claim process.

Roswell Marine Austraila
Australia
About 1 year using the app
February 1, 2023

Ship-Safely is a must for an e-comm business.
It gives us the peace of mind that our shipments are protected. Ship-safely steps in if your shipment is lost or misplaced. Sadly, with the high turnover of staff and staff shortages in the courier industries in Sydney, lost or misplaced parcels are becoming more and more common. Ship-safely has stepped in for a number of our shipments that were lost, ...

Focus Uniforms
Australia
3 months using the app
May 10, 2023

New to ship-safely but loving it so far. The customer uptake has been really positive and it takes the stress out of it for us knowing we don't have to deal with any postage issues. There's no downside to installing the app. You walk away with peace of mind and a small $ percentage on top.

First Tracks Boardstore
Australia
About 2 months using the app
March 31, 2023

Extremely valuable asset for any e-commerce store, set and forget addition to your business that will protect you monetarily and save you time. Customer service team is A+, both responsive and helpful too mail/calls alike.

Kiru Barbershop
Australia
About 2 months using the app
March 29, 2023

At a point where it was looking like we'd never find a solution to a shipping problem, we came across Ship Safely at an expo and this is just the service we were looking for.

The guys are super helpful, you get to speak with them directly and they go above and beyond to help make the app work for your business.

I cannot recommend them highly enough. It's brilliant.

Frida Rome
United Kingdom
27 days using the app
December 12, 2022

I'm a big fan of Ship-safely. It's a great idea for any e-commerce brand.

Our management and customers are both able to relax as Ship-Safely is the safety net we both are looking for when buying and sending orders online. They ensure the shipment and if it is lost, they will re-purchase the order so the customer gets the items they want and the store gets two fully paid orders! The cost is low ...

St Ted
Australia
22 days using the app
July 19, 2022

This is a very clever solution for our online store. I am not the most tech-savy person, so i had a little trouble installing on my own. William and the team were amazing at providing support, and the app was installed in our checkout with no issues and works perfectly. I am pleasantly surprised by how many customers want to protect their orders.

Good Times Marine
Australia
18 days using the app
Edited June 20, 2023

We couldn't get use of the app just by downloading it, they wanted us to register on their platform, provide them with an email, phone number, and they force a 2-step authentication. Prepare your credit card too! They will charge twice a month! Embrace yet another account (and accounting)!

This is not a native Shopify system which can log you in seamlessly using your Shopify credentials like most ...

AMTECH DIRECT
United States
6 days using the app
Nano Insurance Limited replied June 20, 2023

Hi Amtech Direct,

Thank you for your review. We treat all reviews with utmost importance and priority.

We’re sorry that you had problems creating a Ship-Safely account that ...