Shipfy: Shipping Customization

We use this app to sort the delivery options. By default, Shopify shows the free option first (which in our case is local pickup) and most customers choose this without reading what it is. This required us to call the customers to ask if they really meant to have local pickup when they were located tens or hundres of kilometers away. With this app, that problem is solved. And the support is top notch!

I received some excellent support from the Shipfy team on one of their other apps. They pointed in the direction of this app for the customisation I needed. It is a very simple little app and does what it needs to. It was up and running as I wanted in under 5 minutes.

Shopify normally arranges checkout options by price, with the lowest shipping option first. This is very problematic if you offer something like "Local Pickup - Free", as this will appear as the default option. Naturally, customers will select this option first and often without checking.

You then have to deal with chasing them up for extra shipping costs, and dealing with their confusion and frustration.

This app allows you to select which shipping option should appear first or last. All you need to do is type in exactly how the shipping option appears, e.g. "Local Pickup", and select "Rank Last" as the option. The local pickup option will then always appear last. AMAZING.

THANK YOU so much for creating this simple solution to a problem that Shopify has been unwilling to fix for over a decade.