Shipping Insurance

Shipping Protection | Package Protection | Lost Parcel Fraud

Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Boost confidence to buy

From 98 cents, your customers can buy shipping insurance to protect them from lost, stolen or damaged shipments. Easy add to cart.

Easy install dedicated support

Installation is fast and easy. Plus, our team of seasoned Shopify developers can personally review your store before launch.

Fast claims resolution

For your customers, it takes 90 seconds to file a shipment insurance claim. 97% claim approval rate. We handle the claim process end to end.

App details

Shipping Insurance

Shipping Insurance

ShipInsure has covered 429k+ orders, protected $25m+ in merchandise & seen 97% claims success rate for lost, damaged or stolen shipments in the United States.

Our premium shipping insurance covers everything from when the product leaves your door until it is in the hands of your customer.

Our app is easy to install & our team of dedicated eCommerce technical experts are on hand to help you through installation if you need.

How ShipInsure works

ShipInsure integrates with your cart to make it seamless for your customer to add shipping protection to their order from 98 cents.

Customers file a claim directly with us and receive a resolution as fast as 90 seconds. Our team handles the full claims process & cost to refund or replace your customers' orders.

We receive the shipping insurance fees via your preferred payment method.

ShipInsure is 100% free for merchants, we handle all costs to refund, replace or reship your customer orders. Plus, merchants earn additional revenue through our revenue share program, anywhere from 5% to 30% per order.

ShipInsure Key Benefits

  • Boost your customers' confidence to buy. When customers buy the protection, our merchants see boosts in AOV & conversion.

  • Dedicated support. Our team of technical & support specialists are here to help you and your customers.

  • Save time and costs. Refunds and replacements are handled by our team.

  • Earn additional revenue. Turn your refunds into revenue, earn from 5% - 30% per ShipInsure purchase.

What you get with ShipInsure

  • Seamless cart integration, easy installation and guided onboarding.
  • Technical support if you need it.
  • Ongoing support to maximize your revenue.
  • Real-time data on your customer insurance purchases, claims and status reporting.

How much does ShipInsure cost?

For the merchant it's 100% free, for the customer from 98 cents. Anything more than $100 is 1% of the order.

Why partner with ShipInsure?

Why would you not partner with us, there is no commitment from you & it is totally free. What do you lose!

Where does ShipInsure appear in my store?

ShipInsure appears as a widget when the customer is ready to checkout your products. They select to opt-in for our service.

How do I transfer my customers’ insurance fees to ShipInsure?

Because of Shopify's close cart system, we have to invoice you externally, Each week we invoice you for the fees. During the onboarding process you connect a bank account or credit card to Stripe and we invoice you there.

Will I need developers to set it up?

NOPE! ShipInsure is super easy to install & anyone can do it.

Can I schedule a demo?

Yes! Schedule a demo with us by visiting our website.

What is ShipInsure's revenue share program?

We share the revenue with you, from 5% - 30% on orders.

Launch date

Includes advanced features for Shopify Plus

Edit your shop's pre-purchase checkout experience directly in the admin
Shipping Insurance

Shipping Insurance

ShipInsure has covered 429k+ orders, protected $25m+ in merchandise & seen 97% claims success rate for lost, damaged or stolen shipments in the United States.

Our premium shipping insurance covers everything from when the product leaves your door until it is in the hands of your customer.

Our app is easy to install & our team of dedicated eCommerce technical experts are on hand to help you through installation if you need.

How ShipInsure works

ShipInsure integrates with your cart to make it seamless for your customer to add shipping protection to their order from 98 cents.

Customers file a claim directly with us and receive a resolution as fast as 90 seconds. Our team handles the full claims process & cost to refund or replace your customers' orders.

We receive the shipping insurance fees via your preferred payment method.

ShipInsure is 100% free for merchants, we handle all costs to refund, replace or reship your customer orders. Plus, merchants earn additional revenue through our revenue share program, anywhere from 5% to 30% per order.

ShipInsure Key Benefits

  • Boost your customers' confidence to buy. When customers buy the protection, our merchants see boosts in AOV & conversion.

  • Dedicated support. Our team of technical & support specialists are here to help you and your customers.

  • Save time and costs. Refunds and replacements are handled by our team.

  • Earn additional revenue. Turn your refunds into revenue, earn from 5% - 30% per ShipInsure purchase.

What you get with ShipInsure

  • Seamless cart integration, easy installation and guided onboarding.
  • Technical support if you need it.
  • Ongoing support to maximize your revenue.
  • Real-time data on your customer insurance purchases, claims and status reporting.

How much does ShipInsure cost?

For the merchant it's 100% free, for the customer from 98 cents. Anything more than $100 is 1% of the order.

Why partner with ShipInsure?

Why would you not partner with us, there is no commitment from you & it is totally free. What do you lose!

Where does ShipInsure appear in my store?

ShipInsure appears as a widget when the customer is ready to checkout your products. They select to opt-in for our service.

How do I transfer my customers’ insurance fees to ShipInsure?

Because of Shopify's close cart system, we have to invoice you externally, Each week we invoice you for the fees. During the onboarding process you connect a bank account or credit card to Stripe and we invoice you there.

Will I need developers to set it up?

NOPE! ShipInsure is super easy to install & anyone can do it.

Can I schedule a demo?

Yes! Schedule a demo with us by visiting our website.

What is ShipInsure's revenue share program?

We share the revenue with you, from 5% - 30% on orders.

Launch date

Includes advanced features for Shopify Plus

Edit your shop's pre-purchase checkout experience directly in the admin

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Plantoria Pure Inc.

    Location United States
    Time spent using app About 2 months

    it was easy to install , the customer support team is great especially Morris , they saved me tones of money with packages lost by UPS, I love it that it is free for me, they only charge the customer a small fee

    Developer reply
    November 7, 2022

    Thank you so much for taking the time to leave us a great review!
    We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

  • BRIAVIA

    Location United States
    Time spent using app About 2 months

    Customer service is great and very responsive. I do like this app, however, they do not cover shipping + taxes for customers, which other apps do. They said they are going to update this in the future. I am going to stick with them because I do feel like they have a lot of potential and I do like how easy it was to install.

    Developer reply
    October 12, 2022

    Hello,
    Thank you so much for taking the time to leave us a great review! We're glad you're enjoying our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

  • Nurturing Group

    Location United States
    Time spent using app 3 months

    shipinsure was easy to download and use it took less than 2 minutes to set up.it helped me not to worry about claims for lost packages anymore. I would recommend this app to everyone

    Developer reply
    December 21, 2021

    Hello,
    Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...

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