Overall rating
4.9
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 10, 2024

Super great customer service and pretty simple app. The integration works great as the team is able to make different customizations to make it work for your store. Highly recommend.

Hanafy Pigments US
United States
About 2 months using the app
November 3, 2023

We have had an awesome experience so far with sales and customer service. The application makes it much easier for us to file claims. In the past it was a bit of a headache but this saves time and money! Highly recommend!

Polkadog
United States
11 days using the app
October 23, 2023

The top-notch customer support set ShipInsure apart from other similar companies from the beginning. The ability to meet and talk to their team from initial demo to setup to trouble-shooting after installation is what helped us know we made the best decision to partner with ShipInsure.

ShipInsure does precisely what it promises - it eases your shipping headaches. They take care of the time-consuming customer service issues that pop up with lost, damaged, or stolen orders with ease. We highly recommend using ShipInsure!

Rosy Rings
United States
About 1 month using the app
October 24, 2023

This program is great! It's nice to know my team does not have to worry or waist time filing claims for missing packages

Recycled Karma Brands
United States
About 2 months using the app
March 1, 2024

Very good communication with everyone we have spoken to. The onboarding process was by far the simplest, and quickest yet.

BEAUTY CREATIONS
United States
April 3, 2023

Great customer service support. I reached out with a minor issue and it was resolved right away.!!!!!

Sweetly Rose
United States
About 2 months using the app
ShipInsure replied April 3, 2023

We appreciate your kind review! It's great to hear that we were able to fulfill your requirements and offer a seamless experience. At our company, ensuring customer satisfaction is of utmost importance, and we are delighted that you were pleased with our service. Thank you for your patronage, and we eagerly anticipate the opportunity to assist you again in the future.

June 20, 2023

Great shipping insurance app. They are very responsive and always ask for our feedback which is appreciated. The set up couldn’t be easier. Haven’t had any issues with the app either!

Mirrored Image
United States
About 1 month using the app
September 14, 2021

This app is a wow! it works just exactly as described. I love it and its amazing, i will recommend it to my friends.

Beard Rocks
United States
About 1 year using the app
ShipInsure replied September 30, 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.

December 19, 2022

This app offers great insurance rates for shipping above what most carries would cover. It is also conveniently available for customers to simply add to their shopping cart order. Their support is expedient and not afraid to discuss issues by phone conversations. I would recommend this app!

Equatoria LLC
United States
4 months using the app
ShipInsure replied December 20, 2022

Thank you so much for taking the time to leave us a great review!
We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

December 18, 2021

shipinsure was easy to download and use it took less than 2 minutes to set up.it helped me not to worry about claims for lost packages anymore. I would recommend this app to everyone

Nurturing Group
United States
3 months using the app
ShipInsure replied December 21, 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...