Reviews (36)

Overall rating
2.9
Counts per rating level
  • 67% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 28% of ratings are 1 stars
December 16, 2021

Would mark it zero stars if I could. App causes variants to not work with certain themes in shopify and their support was zero... Been a couple weeks and still no reply other than wanting to know what I removed the app.

Team EAM, Inc
United States
13 days using the app
October 7, 2022

Customer service is great and very responsive. I do like this app, however, they do not cover shipping + taxes for customers, which other apps do. They said they are going to update this in the future. I am going to stick with them because I do feel like they have a lot of potential and I do like how easy it was to install.

BRIAVIA
United States
About 2 months using the app
ShipInsure replied October 12, 2022

Hello,
Thank you so much for taking the time to leave us a great review! We're glad you're enjoying our app. We’re constantly trying to improve our app and your feedback is ...

October 1, 2021

Great App. Really recommends this app. Help me a lot with bad products and chargebacks. Recommends for every store out there

topdecorshop
United States
About 22 hours using the app
ShipInsure replied November 4, 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure ...

October 1, 2021

My store was getting a lot of chargebacks but this app quickly eliminate that. Their support is awesome. Really recommends

Honey Bliss Collections
United States
About 20 hours using the app
ShipInsure replied November 4, 2021

Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure ...

July 10, 2024

Wyld Gear
United States
4 months using the app
Edited December 6, 2023

Bahgsu Jewels
United States
3 months using the app
ShipInsure replied October 5, 2023

Thank you for the feedback. We are sorry that this experience was terrible for you, and we take full ownership of what happened. Our merchants are at the center of everything ...