Reviews (35)
Refine
-
By rating
Couldn't be happier with my experience. I've just added ShipInsure to my second Shopify store. David and Noah have been very knowledgeable and helpful throughout and I would recommend this app to anyone to wants to reduce their liabilities on shipping! Thanks team!
The support from this app is just terrible! Poor customer service, they don't respond to you after eamiling them several times, but they'll respond fast when they get reported to shopify. I've had the app on my store for over a month now and it has yet to be set up correctly. Support is pretty much non existant now. Will definitely look into another app cuz nobody has time to deal with all this nonsense.
They promised me a $100 gift card to listen to a sales pitch. Corbin Ekblad guaranteed it, but I never received it. They wasted my time and lied to me.
Avoid this company at all costs!
Easy to integrate. Great purchase rate. No issues at all. Overall great service to provide your customers
Fantastic responsiveness from support (specifically Noah). Very happy with the utility their service provides as well. Highly recommend.
Very responsive, easy to set up, and promptly took care of all the customization features that I needed.
Customers have been happy with the claims process and it feels good to have the peace of mind that lost or damaged packages don’t come out of my pocket.
Thank you for the positive review! We're glad to hear that we were able to meet your needs and provide a hassle-free experience. Customer satisfaction is our top priority, and we're happy to know that our service has been well-received. We appreciate your business and look forward to serving you in the future
Very good communication with everyone we have spoken to. The onboarding process was by far the simplest, and quickest yet.
This app is a wow! it works just exactly as described. I love it and its amazing, i will recommend it to my friends.
Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.
This app offers great insurance rates for shipping above what most carries would cover. It is also conveniently available for customers to simply add to their shopping cart order. Their support is expedient and not afraid to discuss issues by phone conversations. I would recommend this app!
Thank you so much for taking the time to leave us a great review!
We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!
shipinsure was easy to download and use it took less than 2 minutes to set up.it helped me not to worry about claims for lost packages anymore. I would recommend this app to everyone
Hello,
Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...