ShipInsure Shipping Protection

ShipInsure Shipping Protection

Pricing
Free
Rating
3.8 (37)
Developer
ShipInsure

Ease shipping headaches, increase revenue, elevate your customer checkout experience.

Let ShipInsure handle your shipping concerns at no cost to you. Provide your customers with peace of mind from checkout to delivery. With full coverage for lost, damaged, or stolen orders, our service enhances the purchasing experience. In the rare event of an issue, ShipInsure promptly takes care of refunds or reorders from your store, providing you with the tools to boost customer satisfaction.

Let ShipInsure handle your shipping concerns at no cost to you. Provide your customers with peace of mind from checkout to delivery. With full coverage for lost, damaged, or stolen orders, our service enhances the purchasing experience. In the rare event of an issue, ShipInsure promptly takes care of refunds or reorders from your store, providing you with the tools to boost customer satisfaction. more
  • Reduce support time and costs with smart tech and dedicated support
  • Minimize losses while increasing revenue through order protection
  • Increase customer retention with fast claims resolution
  • Flexible pricing and revenue-sharing options tailored to your store’s needs

Languages

English and French

Works with

  • Checkout
  • With All Cart's
  • Gorgias
  • Ticketing system
  • Help Desk Software
  • Zendesk
  • Recharge

Pricing

Free

Free

All charges are billed in USD. See all pricing options

Reviews (37)

Overall rating
3.8
Counts per rating level
  • 73% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 22% of ratings are 1 stars
May 26, 2025

Probably worth mentioning this.

We had this app on our shopify store and because no customer used it due to our site having lower priced items we uninstalled the app.

After uninstalling it though we had a weird incident where a bot in the middle of the night used our website to add 1.00 shipinsure to dozens and dozens of carts using different people's stolen credit cards.

They managed to check out with a couple purchases and bought 1.00 worth of ship insure insurance. This was immediately fulfilled by the app/store automatically, even after we had unistalled this app.

It's resulted in chargebacks from the customers banks who's credit cards were stolen and used to make purchases on our store.

We are lucky that only 2 purchases were made because each charge back is the amount plus 15 dollars. It could have been way worse.

We see the shipinsure items were hidden on our store, uninstalled but still left in a collection. This allowed bots on google to find them as listings and automatically test those stolen credit cards and cause problems for those poor people who's cards were stolen and screw us with bank chargebacks as they do their investigation.

It could have been way worse but there are clearly some vulnerabilities in this app that might put a shopify store at risk. Just wanted to mention this incident! Hope it can be resolved or figured out.

The Bailey Brush
Canada
Over 1 year using the app
May 9, 2025

ShipInsure has been a breeze to install and the team has been excellent to work with, providing numerous solutions for how the service appears in our Cart and Checkout. The service works as intended and has been greatly helpful for many of our customers.

MiHIGH USA
United States
11 months using the app
May 30, 2025

Fantastic App & Outstanding Support!

We've been using ShipInsured for 30+ days and it's been a game changer for our Shopify store. The app integrates seamlessly with our existing workflow and provides us with peace of mind by automatically insuring our shipments.

Claims are easy to file and the process is fast—no complicated forms or endless follow-ups. Their customer support team is incredibly responsive and helpful whenever we've had questions.

Highly recommended for any e-commerce business looking to protect shipments and streamline their operations. A must-have tool in our fulfillment process!

Hairmax
United States
About 2 months using the app
April 7, 2025

Noah's support made this a great experience. It's a big relief to know that our customers with shipping issues are getting a great experience.

ValueMacs
United States
About 3 years using the app
May 16, 2025

We haven't had any major issues, tons of packages have been replaced or refunded, and the revenue share is basically free money.

Big D Vapor
United States
7 months using the app

Support

App support provided by ShipInsure.

Or visit their support portal

Developer

ShipInsure

1221 College Park Dr, Suite 116, Dover, DE, 19904, US

Launched

September 10, 2021 · Changelog

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