ShipInsure Shipping Protection

ShipInsure Shipping Protection

Pricing
Price: Free
Highlights
Use directly in Shopify admin
Rating
4.1 (29)
Developer
ShipInsure

Ease shipping headaches, increase revenue, elevate your customer checkout experience.

Let ShipInsure handle your shipping concerns at no cost to you. Provide your customers with peace of mind from checkout to delivery. With full coverage for lost, damaged, or stolen orders, our service enhances the purchasing experience. In the rare event of an issue, ShipInsure promptly takes care of refunds or reorders from your store, providing you with the tools to boost customer satisfaction.

Let ShipInsure handle your shipping concerns at no cost to you. Provide your customers with peace of mind from checkout to delivery. With full coverage for lost, damaged, or stolen orders, our service enhances the purchasing experience. In the rare event of an issue, ShipInsure promptly takes care of refunds or reorders from your store, providing you with the tools to boost customer satisfaction. more
  • Reduce support time and costs with smart tech and dedicated support
  • Minimize losses while increasing revenue through order protection
  • Increase customer retention with fast claims resolution
  • Flexible pricing and revenue-sharing options tailored to your store’s needs
Highlights
Use directly in Shopify admin

Languages

English and French

Works with

Checkout, With All Cart's, Gorgias, Ticketing system, Help Desk Software, Zendesk, Recharge

Pricing

Free

Free

All charges are billed in USD. See all pricing options

Reviews (29)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
November 7, 2024

At first, everything seemed promising—the product does work, but it has its limitations. I can’t set my own pricing without contacting them directly, and even then, it takes weeks for any changes to be made. Their support team completely disappeared after I asked basic questions, like why we were getting charged on our credit card and how their business model actually works. We’re being billed thousands and receiving reimbursements, but it’s all confusing, and we’re left without clear answers on how the whole process functions.

Jawzrsize
United States
9 months using the app
September 12, 2024

We used to spend hours each week dealing with carrier claims. ShipInsure has allowed us to avoid this entirely and is also making us money. I'm very happy with this app.

Black Tie Watch Co.
United States
About 2 months using the app
August 26, 2024

Great app. Set up was quick and easy. Team has been helpful. Working great so far.

MITOPDEAL
United States
8 months using the app
November 9, 2024

Support doesn’t respond to emails. Takes forever to get paid on claims and get this, they want to give you a bill credit for payment instead of paying the claims back to you. If the support would be more attentive I would be inclined to use their service but it’s a deal breaker when I email them 3-4 times and don’t ever receive a response.

Bimmer Euro
United States
7 months using the app
August 8, 2024

ShipInsure has been a fantastic addition to our store. The integration was seamless, and our customers value the extra layer of coverage it provides. Their support team is both responsive and helpful, making the entire process straightforward. We've already seen a reduction in time spent dealing with shipping issues. I highly recommend ShipInsure to all Shopify store owners!

Tom Baine
United States
27 days using the app

Support

ShipInsure can answer any questions you have about ShipInsure Shipping Protection.

Developer

ShipInsure

1221 College Park Dr, Suite 116, Dover, DE, 19904, US

Launched

September 10, 2021 · Changelog

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