Shipit Return & Exchange

Automate returns, exchanges, claims, order cancellations and carrier labels. Self-service portal.

Turn returns into opportunities. A branded self-service portal, automatic carrier labels, smart return rules, and store credit options — all in one. Build custom return rules for any product, scenario, or situation. Return process fully in your control. Customers can cancel orders directly through the portal easily without contacting the merchant. Customizable automated emails notify customers throughout the process, set up exactly how you want. Requires Shipit account.

• Smart return rules — return windows, non-returnable items, and fraud prevention.
• Automatic return labels via Nordic and international carriers, no manual work.
• Recover revenue by offering exchanges or store credit instead of refunds.
• Branded self-service portal customers can use without contacting support.
• Allow customer cancel orders without manual handling.