Reviews (39)

Overall rating
4
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
December 2, 2019

This app is helping my small business save hundreds of dollars on shipping costs every month. We've been dealing with Steve and he has been great thus far. Highly recommend their app and service.

Grain To Glass Inc
Canada
About 2 months using the app
October 21, 2020

ShipNerd is such a great app! It's help us save so much on shipping costs, it finds the best rate 99.9% of the time. The features are easy use and easy to find. Thanks Michelle for reaching out to us, you're a Ship Angel!!

Pokoloko.com
Canada
About 2 months using the app
January 7, 2020

Excellent time saver and improves shipping address accuracy. ShipNerd rates are excellent and the customer support is second to none. If you have ever tried to get through to customer support with the big couriers you know how infuriating that can be. One quick email to our rep Steve and he is on it usually within minutes!

Dave's Drum Shop
Canada
About 2 months using the app
July 21, 2020

Outstanding Service! ShipNerd and their team have been there for us whenever we've needed them, and they are very prompt when issues need to get resolved! Great for a business to have the flexibility and best pricing. They are Easy to Use, and when you run business big or small, you want someone to care as much as you do, this is the company you wish to back your shipments.

DoorBox
United States
About 1 month using the app
Edited July 31, 2020

Substantially better rates than we were able to get from our previous provider. The automatic fulfillment is very nice.
The staff have also been excellent, friendly, helpful, knowledgeable and effective.

The Tuscan Kitchen
Canada
25 days using the app
March 22, 2019

When you run a business big or small you want someone to care as much as you do, this is the company you want backing your shipments. This is hands down the best customer service you’ll find for shipping rates. LOOK NO FURTHER! Allow Shipnerd to take your business to the next level .

JeepAutoLighting
United States
21 days using the app
ShipNerd replied March 24, 2019

Thank you for taking the time review our platform :) Happy to be your shipping platform of choice!

April 13, 2021

I see all the rave here. I did try it and a total fail. Also, I wish my emails would get a response.

Attracta's Ayurveda Secret
Canada
10 days using the app
ShipNerd replied April 13, 2021

Hi, Thank you for taking the time to post feedback.

It looks like we did respond to your emails, but happy to respond on here as well should anyone else have questions about shipping to Africa:

I'm sorry, but we do not support shipping to certain countries in Africa. You can easily access the list of the countries we ship to right through the country list within our "Ship" form.

Thank you for your time.

Steve

September 14, 2020

Installed the app, had to signed up, shipments were supposed to show up in myshipments according to developer. Checked myshipments nothing, check safari and chrome still nothing here. I do not have the time to investigate this any further, either it works or it does not. Apps should help me perform better, faster and efficient. In my humble opinion this app does not quality.

Grow Book™
United States
6 minutes using the app
ShipNerd replied September 14, 2020

Thank you for taking the time leave a review. Only NEW unfulfilled orders that come into your store AFTER installing ShipNerd will be pulled into our application -- not ones that were already in your store. However, we can assist in importing those orders into ShipNerd too! Apologies for the confusion.

March 29, 2019

This app has made our life so much easier shipping across the border with a very simple to use platform that integrates well with Shopify! They always take care of our needs and concerns in a very timely manner!

RYD Motorsports
Canada