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Rakshit was amazing. Literally walked me through all the steps. Love this app. Highly recommend.
Katie
Great support. Whatever I have not been able to figure out myself, someone has been able to solve within 24 hours.
This is a great App resolving the real world issue with shipping charges. I was also pleasently surprised by the quickest action on the chat when I reached out to them. Great work!
The first time I experienced such impressive customer service. The team looked into my issue immediately. Instead of telling me "Sorry the function you need is not supported by this App." They built if for me! Twice!! Mind you, this was on a 3.99/Mo subscription fee and without any additional charges. I highly recommend this app (if its what you need) but more importantly, the developers.
We have some "complicated" shipping rules which at some point seemed impossible to overcome and Sid managed to make them work. Very responsive and excellent support
little bit difficult to understand when it gives a lot of options but I suspect most people just want a solution to the multiple shipping location issue
BUT, their support is great and fast - just wish there was a 'single click' option for us lazy ones :D
Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again ...
In combination with their other app ShipZip, we were able to address an issue where we are sending items from multiple locations but where seeing the shipping rate not calculate correctly. With the great attention and quick response from the support team, we were able to quickly address the issue and solve this problem as we incorporated additional locations in Shopify. Great flexibility on ...
Sid was great helping us set up a complicated shipping discount for a specific set of products! Our customers are more willing to spend the money for products when they know we're working with them to discount their shipping fees. Would recommend.
Contacted support with a problem and within a very short time not only did they contact me back but I had the app installed and my problems solved. Great support we look forward to using this more. Thanks
This app is 100% worth the investment, it allows you to sell products in multiple shipping profiles and adjust the checkout amount so the customer only pays one amount not the combination of two shipping amounts.
Customer service is ridiculously fast, and they don't just tell you what to do they show you so you know for future.