Reviews (30)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 21, 2025

Great support. Whatever I have not been able to figure out myself, someone has been able to solve within 24 hours.

Alibi Ale Works
United States
2 months using the app
December 16, 2024

We have some "complicated" shipping rules which at some point seemed impossible to overcome and Sid managed to make them work. Very responsive and excellent support

Eden Project Shop
United Kingdom
8 months using the app
December 16, 2024

The first time I experienced such impressive customer service. The team looked into my issue immediately. Instead of telling me "Sorry the function you need is not supported by this App." They built if for me! Twice!! Mind you, this was on a 3.99/Mo subscription fee and without any additional charges. I highly recommend this app (if its what you need) but more importantly, the developers.

Kosher Meat Store
United States
14 days using the app
February 3, 2025

Contacted support with a problem and within a very short time not only did they contact me back but I had the app installed and my problems solved. Great support we look forward to using this more. Thanks

Hazy Shade
United States
About 1 hour using the app
November 27, 2024

Amazing app to discount your shipping with unbelievable customer support. Highly recommend.

TruEase
Canada
26 days using the app
January 9, 2025

In combination with their other app ShipZip, we were able to address an issue where we are sending items from multiple locations but where seeing the shipping rate not calculate correctly. With the great attention and quick response from the support team, we were able to quickly address the issue and solve this problem as we incorporated additional locations in Shopify. Great flexibility on creating the rules and easy interface. Recommend on both usability and support by tech support team.

Greenworks Tools
United States
About 1 hour using the app
November 28, 2024

Easy to use, reliable and the customer service has been fanstastic.

Primea
Singapore
4 months using the app
November 1, 2024

This app solved the issue we face shipping from multiple locations, now we can keep reasonable shipping charges.

Maybe in the future can have more options like apply the discount direct to the shipping instead of the items.

Recommended, easy to use.

Punto Intimo
Dominican Republic
9 days using the app
November 21, 2024

I was having an issue installing the program and working properly at first. I chatted with support and they worked on everything to check it and it ended up being a discount I had already set up in shopify. Once i got rid of it, I was able to adjust Shipping to just one carrier and rate which is saving our business money with shipping but also allowing our customers to get expedited shipping if they are still interested.

The Herd Creations
United States
About 1 hour using the app
October 23, 2024

This app is 100% worth the investment, it allows you to sell products in multiple shipping profiles and adjust the checkout amount so the customer only pays one amount not the combination of two shipping amounts.

Customer service is ridiculously fast, and they don't just tell you what to do they show you so you know for future.

Gustharts
United Kingdom
6 days using the app