Reviews (30)
Refine
-
By rating
Great support. Whatever I have not been able to figure out myself, someone has been able to solve within 24 hours.
We have some "complicated" shipping rules which at some point seemed impossible to overcome and Sid managed to make them work. Very responsive and excellent support
The first time I experienced such impressive customer service. The team looked into my issue immediately. Instead of telling me "Sorry the function you need is not supported by this App." They built if for me! Twice!! Mind you, this was on a 3.99/Mo subscription fee and without any additional charges. I highly recommend this app (if its what you need) but more importantly, the developers.
Contacted support with a problem and within a very short time not only did they contact me back but I had the app installed and my problems solved. Great support we look forward to using this more. Thanks
Amazing app to discount your shipping with unbelievable customer support. Highly recommend.
In combination with their other app ShipZip, we were able to address an issue where we are sending items from multiple locations but where seeing the shipping rate not calculate correctly. With the great attention and quick response from the support team, we were able to quickly address the issue and solve this problem as we incorporated additional locations in Shopify. Great flexibility on creating the rules and easy interface. Recommend on both usability and support by tech support team.
Easy to use, reliable and the customer service has been fanstastic.
This app solved the issue we face shipping from multiple locations, now we can keep reasonable shipping charges.
Maybe in the future can have more options like apply the discount direct to the shipping instead of the items.
Recommended, easy to use.
I was having an issue installing the program and working properly at first. I chatted with support and they worked on everything to check it and it ended up being a discount I had already set up in shopify. Once i got rid of it, I was able to adjust Shipping to just one carrier and rate which is saving our business money with shipping but also allowing our customers to get expedited shipping if they are still interested.
This app is 100% worth the investment, it allows you to sell products in multiple shipping profiles and adjust the checkout amount so the customer only pays one amount not the combination of two shipping amounts.
Customer service is ridiculously fast, and they don't just tell you what to do they show you so you know for future.