Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

November 22, 2024

This app did what no other app could. We have a very complicated delivery method, with multiple carriers and a lot of restrictions on what we can ship (or not) to places. The app do everything. On top of that support is excellent, which you will need because a comprehensive app like this tends to be complicated. This app is worth every penny.

Pepe Ganga Online | Everything for the home
United States
About 1 year using the app
December 2, 2024

Support was quick to deploy a fix for the issue wherein the cart crashed after removing an item from cart after selecting a delivery date. Highly recommend!

CosmoGrill
United Kingdom
Over 3 years using the app
October 2, 2024

We have used ShipZip since launch and have always had a positive after service from colleagues and a reliable app to assist us with our operations, highly recommended and versatile must have for stores!

Evre Limited
United Kingdom
Over 2 years using the app
November 14, 2024

We started using ShipZip to avoid Shopify's double delivery charges when orders are shipped from multiple locations.

The app we used to get round this initially worked pretty well but more and more double charges had started to appear recently, mainly due to us shipping products from more locations. When discussing this with them, they advised that our scenarios would not work with their app. This forced us to look for a new solution to calculate delivery charges and I am happy that we found ShipZip.

We run 2 stores, one of which has quite specific delivery charge rules and restrictions so it was important for them to work well. We initially tried to set this up ourselves but required some support to get them working perfectly. Sid responded quickly and was incredibly helpful.
He quickly translated our requirements into multiple checkout rules which actually work.

We highly recommend Cirkle Studio and the ShipZip app, especially if you have multiple stock locations and / or non-standard delivery requirements.

EvenGreener
United Kingdom
10 days using the app
November 7, 2024

Ankit was extremely helpful and solved my issue right away.

Junii
Australia
Over 1 year using the app
September 5, 2024

We used this App to handle our shipping & delivery requirements. We setup the App ourselves, but run into a few problems with it not working quite as expected for some specific scenarios. However, we are very happy with the support we received when we raised the issue with the App development team. They worked through the problem and came up with a solution that met our needs. Thanks for all your help!

SupaHeat Fuels
United Kingdom
2 months using the app
October 1, 2024

We use this app so that buyers on our marketplace platform can see the rates of distance based shipping on the product pages.

The app support team have gone above and beyond to make it work for us!

MYNEXTBIKE
United Kingdom
4 months using the app
October 21, 2024

Excellent customer service, listened and helped us with the set up process. Thank you

Aspin Collins Panel Products
United Kingdom
4 months using the app
October 18, 2024

Great support is the best thing about these guys.

Joonya AU
Australia
2 months using the app
December 16, 2024

Really functional app and super SUPPORT!!
Thanks Ankit and Manoj.

STAS.nl
Netherlands
Over 1 year using the app