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Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, advanced customizability, and exceptional customer support. They appreciate its ability to handle complex shipping needs, including setting specific shipping options, delivery times, and pricing. The app is praised for solving the double charge issue and displaying shipping fees on product pages. Merchants also commend the free test mode and excellent after-sale support, with many highlighting the supportive staff who assist throughout the process.

November 10, 2023

These guys are really helpful when something does seem to work correctly. The chat is quite responsive and they did a quick zoom call and shared the screen to show me what was wrong. Really happy with the service.

SA Appliance Warehouse
Over 2 years using the app
November 29, 2023

I cannot begin to describe the quality of service this app provides. Every time I have had any questions or needed help setting up features, changing features etc I message or email in and the team is so pleasant and almost always resolves my issues immediately. This app is everything I wanted to help my small business with zip code based delivery zones. I’m also able to set different fees based on different cart types. So my whole sale pays one price and local deliveries pay another. If you are on the fence about trying this app I say go for it you won’t be disappointed!

Mile High Produce
United States
3 months using the app
November 2, 2023

Always happy to help and go the extra mile when your not sure how to do something! Would definitely recommend!

Closer Pets
United Kingdom
Over 1 year using the app
November 24, 2023

Excellent and versatile. Somehow manages to combine the ability to make complex shipping rules with ease of use. A world away from the massively complicated spreadsheet-based affair we used in our previous Magento-based platform. Combines with the Payfy and Shipfy add-ons it has been easy to:

1) Create rules for different regions with different services and different delivery ETA's at different prices
2) Integrate with our backend order processing and dispatch system, matching options to the correct labels by use of carrier codes
3) Restrict certain items from home delivery (making them store pickup only)
4) Restrict Store Pickup orders to Cash on Delivery (renaming to Pay in Store)

Support when a missing feature was spotted was super-quick and resolved un under an hour

United Kingdom
2 months using the app
November 14, 2023

I needed some help setting up the app, but the customer service was swift and excellent.
When something is not working correctly, it gets solved quickly.
Great app, great customer service!
10 months using the app
October 13, 2023

Fantastic app! Easy to use and modify for our specific needs.
I can't recommend the support and customer service too! The team has gone above and beyond to assist with queries and more custom questions.
Highly recommend this app and Cirkle Studio for any of your Shopify needs.

The Little Posy Co.
Over 1 year using the app
November 29, 2023

Excellent support, with nothing to much trouble

Colour Clad Profiles Ltd
United Kingdom
Almost 3 years using the app
November 1, 2023

This app is amazing. It's been 4 months since we are using this app and their customer support is really fast. I can book a slot as per my convenience and the support team solves the issues without any delay. Shoutout to Siddharth Kevadiya, the person who fixes our issues in less than a minute.

Jain Farms
4 months using the app
November 9, 2023

The app is perfect for what I need it to do and more. Sid and the guys have helped me on numerous occasions when I haven't been able to integrate it onto a page.
They have also gone above and beyond to help me!

Thank you guys!!
HIghly recommend the app

London Fencing Supplies
United Kingdom
About 1 month using the app
August 24, 2023

Siddharth Kevadiya helped me throughout the process when I was having issues with some set up. He even went beyond to ensure everything runs smoothly and patiently helped me resolving the issues together with me. Shipzip team really makes things really easy for our shopify process. Thank you on behalf of our company!

Metta Shop
Over 1 year using the app
CirkleStudio replied August 29, 2023

We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!