Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and easy setup, enhancing customer satisfaction with customizable delivery zones, rates, and time slots. It integrates seamlessly with Shopify for accurate, real-time order updates. The support team is responsive, aiding in setup and troubleshooting. Suitable for all business sizes, it supports complex shipping needs like multiple carriers and international postcodes, offering good value and reliability for global shipping solutions.
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Fills in a lot of the missing functionality that Shopify lacks - essential for shipping to different zones across the UK without excluding customers in hard to reach areas (or eating the extra costs of delivering to them yourself). An absolute must if you have complexities in your shipping rules too, especially if you are using unit based rules rather than weight, which are impossible to setup with Shopify alone. Helpful team as well, who have been invaluable in bug-fixing (largely because of the complexity of our case). I would not say that the set-up is straight-forward and user-friendly for a non developer, but difficulty is to be expected with the different logic required to make our logistics rules work.
We have been able to create custom rules intuitively with the app. At times when we have seen some conditions not working as expected, their support team has been extremely helpful and quick to resolve. Its not always the case to find this type of support without having to have dedicated supported or paying extra, so it rare and a relief for smaller companies, solving this issues does not cost extra and you still get to build a better experience for your customers. Recommend over other options we tried for sure.
It's about 8 months since we moved to Shopify, from a system that allowed us to code our own shipping rules. The prospect of having to rely on an App was concerning, as we were not sure whether it would provide the flexibility we wanted. As it happened, it gave all the flexibility, and more. It did so in an intuative way too. We ae now able to offer customers leaner shipping costs, and more accurate delivery expectations. They offer incredible support too, always online, and always willing to screenshare and walk through any problems that you may be having. I highly recommend this App and the people behind it.
We've been using Shipping & Delivery ‑ ShipZip for over 2 years now, and it's been a fantastic experience. The app does exactly what we need and has become an essential part of our shipping setup. What really stands out is the support team—they're always responsive, helpful, and quick to get things done whenever we make a request. Highly recommend this app to anyone looking for reliable shipping and delivery customization!
I'm so impressed with Shipping & Delivery ‑ ShipZip! Not only is the app user-friendly, but their customer service is outstanding. They were incredibly quick to respond and resolved my problem immediately. This app has definitely made my shipping process much smoother. Special mention to Ankit, thanks for the big help, really appreciate it.
Outstanding Support & Feature-Rich Functionality!
Shipping / Zones & Rates / Edit Rate is a game-changer for anyone managing e-commerce logistics. The app makes configuring shipping zones and rates incredibly intuitive, ensuring smooth operations for businesses of all sizes.
The standout feature is its user-friendly interface, allowing quick edits and adjustments to rates without the hassle. Whether you're fine-tuning shipping costs or defining specific zones, the app streamlines the process beautifully.
Beyond its functionality, the customer support team is exceptional, offering fast, helpful responses and ensuring that users get the most out of the app. Whether troubleshooting issues or simply optimizing settings, they go above and beyond.
For sellers looking for reliability and efficiency in their shipping strategy, this app is a must-have!
I'm truly impressed with Shipping & Delivery ‑ ShipZip! The app is incredibly easy to use, and their customer service is top-notch. They responded swiftly and resolved my issue in no time. It has significantly streamlined my shipping process. A special shout-out to Ankit for the amazing support—really grateful for the assistance!
Great app, perfect for UK businesses that can't separate the UK Mainland delivery charges from the Scottish Highlands & Islands for example. Now we can charge exactly the correct amount for delivering to all the remote areas :)
Great app! We have a complex shipping set up where we have separate fulfillment locations and this was able to combine the rates as we wanted as native shopify was unable to do this. There are help videos for each step of the way but team were so helpful to confirm the set up that we needed.
Sid and the team are amazing. I have had a few issues with the set-up of shipping rules due to the complexity of my product range, and the team here has been great; happy to jump on a Google Meet to go over things to resolve issues. I cannot thank them enough for all the help and support. Thanks Sid.