Reviews (380)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying complex shipping logistics, preventing double delivery charges, and allowing precise rate customization by postcode. It supports multiple stock locations and distance-based shipping, with an easy-to-use interface. Reviewers praise its reliability and the excellent 24/7 customer service, making it a valuable tool for enhancing shipping operations.

January 5, 2025

Shopify causes problems sometimes with updates etc and also I have alot of issues with Shopify Collective but SHIPZIP is always fast to fix the bugs even though they didn't cause them, 5 Stars!!

American Fire Brigade
United States
7 months using the app
November 22, 2024

This app did what no other app could. We have a very complicated delivery method, with multiple carriers and a lot of restrictions on what we can ship (or not) to places. The app do everything. On top of that support is excellent, which you will need because a comprehensive app like this tends to be complicated. This app is worth every penny.

Pepe Ganga Online | Everything for the home
United States
About 1 year using the app
January 8, 2025

Great App and Excellent Support!
The shipping and delivery features, especially the Ship Zip option, are fantastic and very user-friendly. A big shoutout to the customer service representative, Ankit, who was incredibly helpful and resolved many of my issues efficiently. Highly recommend this app for anyone managing shipping needs!

FRISKY BUSINESS SG
Singapore
5 months using the app
December 17, 2024

Highly recommend Cirkle Studio's Shipping Apps for their outstanding support. We faced complex shipping requirements, being able to work in with custom bundling, discounts, and in-store pick up only products, as well as products to be shipped. When we needed to add postcode-specific shipping for certain states, our previous app fell short. Switching to Cirkle Studio's shipping apps was a game-changer. Their apps could do exactly what we needed, while also reducing our overall app fees. Their support team was so responsive and helped guide me through the setup process. No challenge was too difficult for them to help solve. Cirkle Studio's shipping apps offer unparalleled functionality and outstanding customer service. For anyone seeking a comprehensive shipping solution, their shipping apps are an excellent choice. They certainly will be my first choice next time I need to set up any shipping outside Shopify’s native shipping settings. Highly recommend them!

Vaucluse Cellars
Australia
30 days using the app
December 2, 2024

Support was quick to deploy a fix for the issue wherein the cart crashed after removing an item from cart after selecting a delivery date. Highly recommend!

CosmoGrill
United Kingdom
Over 3 years using the app
November 14, 2024

We started using ShipZip to avoid Shopify's double delivery charges when orders are shipped from multiple locations.

The app we used to get round this initially worked pretty well but more and more double charges had started to appear recently, mainly due to us shipping products from more locations. When discussing this with them, they advised that our scenarios would not work with their app. This forced us to look for a new solution to calculate delivery charges and I am happy that we found ShipZip.

We run 2 stores, one of which has quite specific delivery charge rules and restrictions so it was important for them to work well. We initially tried to set this up ourselves but required some support to get them working perfectly. Sid responded quickly and was incredibly helpful.
He quickly translated our requirements into multiple checkout rules which actually work.

We highly recommend Cirkle Studio and the ShipZip app, especially if you have multiple stock locations and / or non-standard delivery requirements.

EvenGreener
United Kingdom
10 days using the app
November 7, 2024

Ankit was extremely helpful and solved my issue right away.

Junii
Australia
Over 1 year using the app
October 2, 2024

We have used ShipZip since launch and have always had a positive after service from colleagues and a reliable app to assist us with our operations, highly recommended and versatile must have for stores!

Evre Limited
United Kingdom
Over 2 years using the app
October 23, 2024

I had an excellent experience with the ShipZip app support team regarding my variant SKU shipping issues. They were quick to respond and provided clear, effective solutions tailored to my needs. Their expertise helped resolve the problem swiftly, and they followed up to ensure everything was working smoothly. I highly recommend their support for anyone facing similar challenges! Specially thanks to @Ankit

RugsDirect
Australia
About 1 month using the app
December 16, 2024

Really functional app and super SUPPORT!!
Thanks Ankit and Manoj.

STAS.nl
Netherlands
Over 1 year using the app