Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

November 24, 2021

J'ai utilisé cette application et elle est impreccable. L'assistance est parfaite. L'équipe est très réactive même au milieu de la nuit.
je recommande fortement

Cœurigine
Canada
12 months using the app
January 19, 2023

Siddharth Kevadiya and the team were super helpful with the integration. They are constantly available to resolve any bugs, listen to customer feedback, and improve their product. The functionality that this app provides is extremely crucial for the D2C landscape.

MyMuse India - An Intimate Wellness Brand For All People
India
12 months using the app
April 20, 2022

I am giving this app. A 5 star rating because of the exceptional service I recieved from the makers of the app. (Siddharth Kevadiya)They completely set everything up for me, and walked me through several times, just to make sure I had a clear understanding.
And in addition to that I had another issue in which shopify was helping with, which we were unable to resolve. However I brought it to Sid's attention and within a few short minutes the issue was resolved. Sid and his team are awesome

Dinglewoods
Canada
12 months using the app
Cirkle Studio LLC replied April 26, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

Edited April 5, 2023

The support is awesome. Quick and very responsive.
This app helps a lot with the shipping rates.
I could set up the rate by postal code which I was exactly looking for.
Very helpful.

Aromatears flower
Canada
12 months using the app
Cirkle Studio LLC replied February 12, 2023

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

October 15, 2021

customer service is perfect. Fast and efficiency. The logic of the rate setting is reasonable and efficiency, easy to use.

Deseor
Mexico
12 months using the app
March 31, 2022

Great customer service, the app is great and works perfectly!!
Sid helped me customize my store and now shipping works just as I dreamed!!

Pura Vida Store CR
Costa Rica
12 months using the app
Edited March 24, 2023

This app is fantastic. works as intended and when i have issues Sid is very prompt to respond and solve the issue. If you need a program to restrict zip codes this is the right app for you!

KP STORE
United States
11 months using the app
February 7, 2022

Best customer service and support I’ve experienced to date with any shopfy app provider. These guys go the extra mile to help resolve any issues. They supported in ways which reduced our workload and improved our user’s shopping experience. They are very technically competent. I would recommend to anyone who has complex shipping requirements based on locations, sizes, different vendors, etc.

Rooflights & Roof Lanterns
United Kingdom
11 months using the app
April 4, 2024

Una excelente ayuda!

Urco Shoes
Chile
6 months using the app
November 9, 2022

Shipzip support team is very superb. They assisted in proving solution that would help our business.

LOOWIE-IDEAS
Nigeria
11 months using the app