Reviews (374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.
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So great! We messaged in and got a response in seconds, super helpful and the team helped us troubleshoot all our issues and set up all the rates necessary to achieve our end goal. Super awesome!!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! If you need any other assistance, we are always here for you.
WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
This App was a life changer for our small business. We ship perishable products and we are limited to 1-2 days ground shipping. Shopify only allows you to create shipping zones for the entire state.
Shipping Rates by ZipCode helped us creating custom shipping zones within UPS and FedEx Ground reach.
Oh, and their customer service was extremely helpful with set up and database management.
This App is amazing!!. But more than the app the best feature is the support. I click on the chat and inmediatly recieved support. They went through the all process to set up the app, even they called me to make sure everything was ok...100% recomendable, and I can say I never recommend something is not really good.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Might be chances that we are so far from you physically but we are always beside you on live chat.
Need any assistance please do not hesitate to contact. Our team is ready to help.
I use this app on a few of the stores I manage for clients. The app is great and offers the same functionality as some other, MUCH more expensive options. I have to add, the backup/support is second to none, Sidd stands out specifically and has assisted in sorting some particularly tricky setups!
With some pretty complex shipping rules, the customer support received from this guys was amazing! They didn't give up and nailed it. Easily the best support I have received from any of the Apps.
I am using this app for online business. Sid was really helpful and patient with me through the app setting and customize them. I will highly recommend his service and this app.
They have provided helpful customer service in complicated situations. The app functions as I hoped.
Great Customer Support, Fast & perfect work. They worked as we required for our e-commerce store. Recommended :)
The absolute best customer service I have ever experienced, not just with a Shopify app but in general. Sid was amazing at solving my time sensitive issue but also streamlining our system. Thank you so much for the incredible app and support!