Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

Edited April 30, 2021

We are a US based online meat store. We are using this app in junction Order Delivery Date to allow our customers to choose a date of delivery and then get the available shipping options for that day. The team over at Cirkle Studio is the best! They went up and beyond to help us make this happen. It works perfectly. I recommend this app and anything by this team. Thanks guys!

frontierenaturalmeats
United States
About 1 year using the app
Cirkle Studio LLC replied May 1, 2021

We as a group feel wonderful to peruse this remark and feeling pleased.

We generally make an honest effort to satisfy our application client's custom requirements. I trust this application with customization will help you more with shipping and we are happy that you are a cheerful client of our application.

January 21, 2022

Don't look further! The ultimate app to solve all your shipping needs. What does a great app require?
1. Solving the problem statement - Custom Shipping Solution, does this with various options, almost unlimited options for all shipping requirements. We had a very peculiar problem of shipping requirements as per variants and it was easily solved. 2. Suitable pricing - The price of the app suits its functions, almost is cheaper than what it should charge when compared to other apps. We have tried and tested 7 apps so far and almost were getting involved with a Shopify expert for 2000$ custom integration. Didn't know we could do it under $8/month!! 3. Minimal handling - Mr. Siddharth took out the time to customized our requirements and enabled us to not even look at the app again once the settings are frozen. 4. Great Support - The team is very supportive and can do all customizations for you within a day. They explain to you what and how of everything, and also teach you how to get past any hurdles. I am truly grateful for the 100% effort put in by CirkleStudio. Loads of love,
Team TIO Farms :)

The Indian Organics
India
About 1 year using the app
September 12, 2022

First of all, the app is absolutely great. We needed a way to set shipping rates based on weight, pickup location, delivery zip code, day, etc. We had a whole matrix of variables that we needed to solve for when setting our rates and this app did it beautifully. Even better than the app itself, though, is the support we received from the developer. Our IT staff mentioned that they’ve never experienced an e-commerce app developer like this. The app developers response time is best in class. Communication from them was clear and consistent. From initial install to post-production configuration, the level of handholding we received was extremely surprising and gratifying. (Many many thanks to Sid @ Cirkle Studio for all the help ) If you're looking to setup granular shipping rates/rules for your store this is the app you want. These are the developers you want supporting your business. Full stop.

Dimchae USA
United States
12 months using the app
September 6, 2023

Sid is amazing. The app they have built is so customizable and saves us lots of hassle and time. Amazing quality service and support.

modtub
United States
12 months using the app
November 17, 2022

Customer service, very prompt and professional, very satisfied. I had a trouble with double shipping cost when sending from multi locations. (I have two locations with a flat rate shipping) and tried other apps but did work well, but this app is working perfectly with $9.99 plan !! Sid, you are two thumbs up !!

MiMi Wholesale
United States
12 months using the app
Edited December 20, 2023

I was having trouble with setting conditions and was going over it for 3 hours and I couldn't get it working. I reached out to their live chat and was instantly catered, in like 1 minute of opening the chat box. Sid helped me resolve this 2-hour issue in 5 minutes! Awesome customer support and they will help you out when you're in a pinch.

Relax Bedding
Australia
12 months using the app
Cirkle Studio LLC replied March 21, 2023

We are so grateful for your 5-star review. Thanks for sharing your experience and rating with us and the community.

November 24, 2021

J'ai utilisé cette application et elle est impreccable. L'assistance est parfaite. L'équipe est très réactive même au milieu de la nuit.
je recommande fortement

Cœurigine
Canada
12 months using the app
January 19, 2023

Siddharth Kevadiya and the team were super helpful with the integration. They are constantly available to resolve any bugs, listen to customer feedback, and improve their product. The functionality that this app provides is extremely crucial for the D2C landscape.

MyMuse India - An Intimate Wellness Brand For All People
India
12 months using the app
April 20, 2022

I am giving this app. A 5 star rating because of the exceptional service I recieved from the makers of the app. (Siddharth Kevadiya)They completely set everything up for me, and walked me through several times, just to make sure I had a clear understanding.
And in addition to that I had another issue in which shopify was helping with, which we were unable to resolve. However I brought it to Sid's attention and within a few short minutes the issue was resolved. Sid and his team are awesome

Dinglewoods
Canada
12 months using the app
Cirkle Studio LLC replied April 26, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

Edited April 5, 2023

The support is awesome. Quick and very responsive.
This app helps a lot with the shipping rates.
I could set up the rate by postal code which I was exactly looking for.
Very helpful.

Aromatears flower
Canada
12 months using the app
Cirkle Studio LLC replied February 12, 2023

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.