Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

October 15, 2021

customer service is perfect. Fast and efficiency. The logic of the rate setting is reasonable and efficiency, easy to use.

Deseor
Mexico
12 months using the app
March 31, 2022

Great customer service, the app is great and works perfectly!!
Sid helped me customize my store and now shipping works just as I dreamed!!

Pura Vida Store CR
Costa Rica
12 months using the app
Edited March 24, 2023

This app is fantastic. works as intended and when i have issues Sid is very prompt to respond and solve the issue. If you need a program to restrict zip codes this is the right app for you!

KP STORE
United States
11 months using the app
February 7, 2022

Best customer service and support I’ve experienced to date with any shopfy app provider. These guys go the extra mile to help resolve any issues. They supported in ways which reduced our workload and improved our user’s shopping experience. They are very technically competent. I would recommend to anyone who has complex shipping requirements based on locations, sizes, different vendors, etc.

Rooflights & Roof Lanterns
United Kingdom
11 months using the app
November 9, 2022

Shipzip support team is very superb. They assisted in proving solution that would help our business.

LOOWIE-IDEAS
Nigeria
11 months using the app
April 7, 2022

I wish I had found this app when I first moved to Shopify and lost our functionality to add shipping rates by postcode that we had in Wix. I was in a rush to implement this app prior to moving to a new warehouse, and Sid was amazing on the help chat, and scheduled a call to go through my shipping needs. He even talked through possible scenarios to look out for with the way I had set up the shipping rates. Fantastic support, an awesome app and I am one very grateful customer.

Sockable Fundraising
Australia
11 months using the app
October 2, 2023

This app works wonders for the double charge issue that happens on two different profiles within shopify.

Sid helped me in a google meet session to set up the shipping rates and explained it amazingly!

Keep up the good work!

Easy Bakery Colombia
Colombia
11 months using the app
Cirkle Studio LLC replied October 5, 2023

We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

April 20, 2022

This app is great, it have many functions that other app doesn't have.
Their customer service is perfect, when I have some new requirements, they solve for me very fast. thanks.

Jad Flower
China
11 months using the app
November 25, 2021

Sid was very helpful in getting the app set up. He offered calls to discuss the issues. The only thing was the time difference between the countries, so some issues took longer to troubleshoot. I would recommend this app for those looking for delivery + pickup options on their site.

Soft Dough Co.
Canada
11 months using the app
April 12, 2023

Fantastic customer service, prompt and they go out of their way to solve your problems... Hopefully using the app like a shipping manager which is fabulous.

PURE The Winery AU
Australia
11 months using the app
Cirkle Studio LLC replied April 13, 2023

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!