Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

December 16, 2024

Really functional app and super SUPPORT!!
Thanks Ankit and Manoj.

STAS.nl
Netherlands
Over 1 year using the app
November 25, 2024

Excellent App for shipping quotes. So many options ! Safe and trustworthy. Customer service is amazing too, always willing to help.

eat2explore
United States
About 1 month using the app
November 25, 2024

Ankit was very helpful and prompt in resolving our issue. Thank you Ankit!

Express by Heka Hoods
Australia
3 months using the app
October 29, 2024

We are using this App to handle our shipping & delivery requirements. App has solved our double shipping related issue. very supportive team. they helped us lot in app setup and double shipping related issue.

EIDEAL
United Arab Emirates
About 2 months using the app
December 4, 2024

They solved a huge problem for me, as Shopify has no good way to handle flat rate shipping. And their customer service has been top tier, twice answering me immediately for help as I was getting everything set up. Very good app at a very fair price.

The Healing Hedge Witch
United States
1 day using the app
December 11, 2024

ShipZip provided an excellent solution for our distance-based shipping needs, making our logistics seamless and efficient. Their support team was outstanding—always available to assist us and resolve any issues promptly. It felt like they were truly committed to our success. Highly recommend ShipZip for their exceptional service and dedication!

Beattie's Distillers
Canada
1 day using the app
August 18, 2024

Thank you guys for the wonderful experience so far, couple of days into installing and testing. Ankit from their team was helping me out to fix all these issues that I encountered as a result of my theme's design limitation and it resulted in a sub-optimal UX for customers. He helped me fix it all and tested it with me asynch - until I was happy. EXCELLENT. Thank you thank you!!!

Lime Tree Bower
Australia
3 months using the app
December 18, 2024

The Support is incredible and app has many incredible features. Good work.

Optica Kenya
Kenya
5 days using the app
October 2, 2024

Excellent app and excellent customer service!

The Shops at Mount Vernon
United States
9 months using the app
August 4, 2024

Great app, great support. We have been using this for over a year now and its and absolute must have app if you post in the UK to be able to set different shipping rates for postcodes like Highlands and Islands. I am still shocked this is not native in Shopify but thank goodness ShipZip exists to save the day.

Evergreenery
United Kingdom
Over 1 year using the app