Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set up zip code-based delivery zones and fees, create complex shipping rules, and restrict certain items from home delivery. It's also valued for solving double shipping charges with Multi-Origin shipping. Merchants commend the app's feature of displaying shipping fees on product pages and scheduling delivery dates. The customer service is highly praised for quick responses and assistance in setup and usage. The app is recognized for handling complex shipping requirements and providing excellent technical support.

December 29, 2022

I got to say that the customer service provided by Sidd was excellent. He was able to build his application around our requirement. Would highly recommend his app for those who would like to have individual carrier fee for individual zip code.

PRISM+ Australia
Australia
2 months using the app
November 16, 2022

The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!

Manchester Warehouse
Australia
2 months using the app
September 22, 2021

Great carrier shipping app for shipping rules and the support service is very helpful & quick too. Thank Guys

Ghasitaram Gifts
India
About 2 months using the app
CirkleStudio replied September 28, 2021

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

November 24, 2022

No one at Shopify knows that the UK has different postcodes, so forgot to make it possible to charge different shipping rates to these different postcodes. Thankfully there is an app for that (like everything else) with ShipZip

Noted Aromas
United Kingdom
About 2 months using the app
CirkleStudio replied November 25, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

August 30, 2022

I strongly recommend this app. You have all the necessary features to set up your delivery. Is just amazing. In addition, its developer makes the impossible possible!

Andrea's Healthy Kitchen
United States
About 2 months using the app
Edited May 18, 2023

This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually.

This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too!

The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk.

-- updated: The after-sale support is really good. Thank you very much.

Initial Tiles
Australia
About 2 months using the app
CirkleStudio replied April 19, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 10, 2022

If you want shipping surcharges based on postcodes then look no further. This app is awesome. It is so powerful and can set rules based on postcode, weight, price etc... which makes it a bit hard to setup correctly but the customer support is second to none. They help you (Sid has been my guru) all way to last detail so don't hesitate...very much worth the money.

Prime Outdoor Toys
United Kingdom
About 2 months using the app
CirkleStudio replied June 10, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

We always try our best to fulfill our users' requirements.

I hope you enjoying the application. If need any help just ping us. We are always here for you.

September 12, 2022

This app has the most options to specialize the shipping rate for a different mix of products and customers. I was able to configure and set it up to support a very complex business much faster and with more options than our previous homegrown solution. CirkleStudio has fantastic support and are very responsive. They answered my questions promptly and were willing to get on the phone/VC with me to work through my scenarios. high recommendations to use this app if you need a shipping rate app.

lovepoptest
United States
About 2 months using the app
December 21, 2022

Awesome customer service! Sid went way beyond helping me in perfecting the App and took the stress off my shoulders. Also he spent almost a full day working on the backend of the website with his pure talent and managed to sort out all my issues related to Shipping & setting up ZipCodes/Postcodes and relevant features.

thank you so much! If i were the manager, you would sure be getting a promotion for excellent customer service! :) I will definitely recommend this App + the customer service to everyone!

-My Online Pool Shop-
https://myonlinepoolshop.com.au/

My Online Pool Shop
Australia
About 2 months using the app
CirkleStudio replied December 22, 2022

Thank you for your precious words. Our main goal is to satisfied our users requirement. We heard that you are satisfied with app functionality and service that is everything to me.

Your words is look like promotion to me(Sid).
Thank you so much once again. If you need any help we are here for you.

January 11, 2022

Great App, and most important EXCELLENT SUPPORT from Mr.SID and this Team
Highly recommend for Custom Shipping solution, you can Check my Shop www.eugfashion.com

EUG FASHION
United States
About 2 months using the app