Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

December 16, 2021

We ship 50-130 packages per day and this app was exactly what I needed. Support was super helpful and helped me set it up. I looked at other app's but they were too complicated. Be patient with time difference but be assured that they will respond quickly. I am very satisfied with this app.

Great Lakes Fibers
United States
3 months using the app
March 20, 2023

wow! wow! wow!!! This application is the best thing that ever happened for anyone that uses third party shipping rates. I've been using a different application which was always giving me other explainable issues. I had customers constantly call me with rates and shipping issues which made me lose money and the worst part the customer service was terrible. This app is completely opposite. First off, I must say the customer service is implacable. I had a representative on Skype with me for an hour setting up all the different settings/rates i needed at no extra charge (shout out Sid). This app is amazing. This app does many things. I now deleted 2 paid apps because of this one. HIGHLY RECOMMEND.

Pesach Meals
United States
3 months using the app
Cirkle Studio LLC replied March 20, 2023

We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

May 23, 2023

Great customer service and support to set up our custom shipping prices. Thank you to sid from cikle team

VALD Australia
Australia
3 months using the app
Cirkle Studio LLC replied May 25, 2023

Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.

November 9, 2021

Customer support staff is awesome. if you want to searching for Pickup option add on cart page, This help will help you a lot.

PrimoLFW
United States
3 months using the app
February 8, 2022

Very happy with the service, It has been a great experience so far dealing with SId and his helpful and smart ideas has enabled my store to have easy delivery and date selection options for customers. I look forward to a continued partnership with them.

The Veg Culture
Canada
3 months using the app
Cirkle Studio LLC replied May 22, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

May 20, 2021

This app is really helping our business, amazing support team. Sid is very helpful, always quick is responding.

Just Miniatures
United Kingdom
3 months using the app
Edited March 7, 2022

I used this app for customizing my shipping. I wanted the areas of my country to appear in a drop down menu on the cart page. Sid helped me to do it exactly how I wanted it and I was very happy with the result. Thanks to the team :)

Outdoor.com.kw
Kuwait
3 months using the app
October 5, 2023

Perfect solution for postcode shipping. The set up is clear, many options and support is very helpful understanding the app and solving issues.

Alloy Ramps by Aviramp Ltd
United Kingdom
3 months using the app
October 11, 2021

Siddharth and his team have been amazing. The app itself is great and super easy to use. The support team has been very helpful and responsive, creating new features for us in a record time. Would recommend 100%.

Eben Home
France
3 months using the app
February 10, 2023

Nice customer support, the UI and UX of the app are also smooth enough. Thanks for the whole team who is making it possible.

Gro Club
India
3 months using the app
Cirkle Studio LLC replied February 12, 2023

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!