Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable shipping rates based on zip codes, cart types, and product tags. They appreciate its unique features like preventing double shipping charges and restricting certain items to store pickup. The intuitive interface and seamless integration with backend systems are also praised. Many describe the customer service as swift and excellent, making it a reliable choice for simplifying shipping and delivery systems.

February 14, 2021

Super easy and quickly installed. It does what it needs to do. Works great. I would certainly recommend this app if you need to customize shipping to zipcode levels and specific products

acm Container
Netherlands
About 1 month using the app
November 6, 2022

Fully featured app with spectacular support – I needed urgent help and was guided through my specific use case for free!

TAUR Technologies
United Kingdom
30 days using the app
September 1, 2021

We can't say enough good things about this app and the team behind it. We want to thank Siddharth and the whole technical team for all their support. They answered all our questions and helped us set things with an incredible positive and "can do" attitude!

Plowser
Canada
28 days using the app
CirkleStudio replied September 3, 2021

We are glad to hear that you are a really satisfied customer.
Yes, We always try to achieve the client's requirement and that is our main moto.

Our team is incredibly grateful that you took the time out to leave us a 5-Star review.

May 11, 2021

They was most helpful, and was explained everything slowly and clearly for me to understand and walked me through ever step

Supreme Motorsport
United Kingdom
28 days using the app
April 19, 2023

Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.

DK Wholesale Ltd
United Kingdom
27 days using the app
CirkleStudio replied April 19, 2023

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

May 31, 2022

This app has helped me with all my postal and delivery dates needs. The team delivers exceptional customer service and always goes above and beyond to help me with any issues I have. I cannot thank them enough

miss brownie.
Australia
27 days using the app
CirkleStudio replied May 31, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

We will share this with our team to let them know how we are doing.

April 13, 2023

Great application when shipping to different postcodes. Also use the app for Click & Collect. Quick service if you have any issues, straight on a video call to amend. Excellent service as it should be. A++++

Small Pet Select UK
United Kingdom
24 days using the app
February 17, 2021

Excellent service and support, 100% would recommend. They offered personal support to tailor the app to work for our local delivery service and ensure we didn't lose money having to refund orders where we couldn't fulfil the shipping. Superb!

Dovehouse Pets
United Kingdom
22 days using the app
April 19, 2022

The app is very complete and catered to all our needs. Sid has been very helpful and patient with us. We've enabled the app a few days ago but it seems to be working out well so far. Highly recommended, especially for the very efficient and quick customer service.

The Swag AU
Australia
21 days using the app
CirkleStudio replied April 20, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Shipping Rates & Delivery date. We look forward to serving you for many years to come!

September 26, 2022

I installed this app because I needed the ability to provide variable local delivery rates to my customers, based on cart contents and customer tags. I needed to replicate my current state with delivery date and timeslot management as well as configure my desired future state, which included several zones and several variables rates. The support team referred me to their technical Lead, Sid, who created the entire configuration for me in a test theme, worked with me to test and tweak the settings, and was then on hand for every little question as I migrated the theme to production. He supported me almost constantly over a 3 day period, including over the weekend. I've never encountered this level and quality of support before, and I could not be happier with the outcomes provided by the app!

Butcher Baker Grocer
Australia
20 days using the app