Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

July 26, 2022

The best customer service I have experienced with a Shopify app. Sid was awesome helping me set up the app plus adding a few extra touches at the same time. Every issue was solved in just a few minutes. I can now offer my customers the best shipping options with little effort, something I could never do using Shopify's native shipping management. Thanks for the great app and the great support!

Nicoletta Carlone
United States
10 days using the app
May 26, 2022

If only all App providers were this good! Fast response time to any issues, good communications, a great service.

The Natural Dog Hub
United Kingdom
9 days using the app
March 9, 2023

I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.

Haven Botanical
Australia
9 days using the app
October 17, 2022

Very Helpful... Got my shipping rates up and running.. Recommend this app to anyone needing to easily calculate their shipping costs at checkout

Tarraz
Australia
9 days using the app
July 28, 2023

Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!

yough!
United States
9 days using the app
Cirkle Studio LLC replied July 31, 2023

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.

March 22, 2023

So far, so good! We have simple requirements and it was pretty easy to set up our zones and postcode rules. Had a little glitch and I had instant support from Sid on live chat - super knowledgeable, helpful and personable! Competitive pricing as well. We may more to the next plan when we want to add a little more functionality in...good to have the option! Very impressed with ShipZip.

In2Tec
United Kingdom
8 days using the app
Cirkle Studio LLC replied March 23, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We are always here for you.

May 13, 2022

We used this app to create post code shipping zones for the UK. We got a little stuck and contacted their support team. Sid was extremely helpful, and he could resolve any issues we had. It's a great app which is easy to use with an excellent support team. Thank you.

Paragon Bamboo Ltd
United Kingdom
8 days using the app
March 30, 2023

I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!

Lemon Terrace Florals
United States
8 days using the app
Cirkle Studio LLC replied March 30, 2023

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

January 7, 2022

Good App, just what i was looking for. The Dashboard is simple to use and the assistants very helpfull. I transmited my vision and they helped me configurate it and it worked very well. I recommend to people that are looking to have a dynamic shipping fee and, in my case, depending also on the quantity ordered. Fair price also

Loja Online Quinta S. Sebastião
Portugal
7 days using the app
December 14, 2022

very supportive and there a solution for everything - Sid is a great help and support managed to customize my needs

barakasports
Jordan
7 days using the app
Cirkle Studio LLC replied December 16, 2022

We are so happy that you enjoyed your experience with us! We appreciate the great review. We appreciate your business and hope to see you again soon!