Reviews (381)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying complex shipping logistics, preventing double delivery charges, and allowing precise rate customization by postcode. It supports multiple stock locations and distance-based shipping, with an easy-to-use interface. Reviewers praise its reliability and the excellent 24/7 customer service, making it a valuable tool for enhancing shipping operations.

May 9, 2023

Customer service very quick and responsive, thank you.
I have booked a call tomorrow to go through the details of how to set this up.

The Literary Gift Company
United Kingdom
13 days using the app
September 12, 2023

very good support, very nice and patient, helped us a lot and did a lot of changes for us. Highly recommended!!

Oopsy Daisy Flowers
Australia
11 days using the app
Cirkle Studio LLC replied September 15, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again.

December 12, 2021

I used this app to have custom shipping fees charged to customers who are living off city limits (far off areas) and those who order heavy equipment which requires us to hire big vehicles. Sid helped me to create a custom list and added it to my add to cart page. I can now charge my customers depending on the areas they live as well as based on the weight of the equipment they order. Their ...

Pro Sports
Kuwait
10 days using the app
July 26, 2022

The best customer service I have experienced with a Shopify app. Sid was awesome helping me set up the app plus adding a few extra touches at the same time. Every issue was solved in just a few minutes. I can now offer my customers the best shipping options with little effort, something I could never do using Shopify's native shipping management. Thanks for the great app and the great support!

Nicoletta Carlone
United States
10 days using the app
May 26, 2022

If only all App providers were this good! Fast response time to any issues, good communications, a great service.

The Natural Dog Hub
United Kingdom
9 days using the app
March 9, 2023

I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which ...

Haven Botanical
Australia
9 days using the app
October 17, 2022

Very Helpful... Got my shipping rates up and running.. Recommend this app to anyone needing to easily calculate their shipping costs at checkout

Tarraz
Australia
9 days using the app
July 28, 2023

Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!

yough!
United States
9 days using the app
Cirkle Studio LLC replied July 31, 2023

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.

March 22, 2023

So far, so good! We have simple requirements and it was pretty easy to set up our zones and postcode rules. Had a little glitch and I had instant support from Sid on live chat - super knowledgeable, helpful and personable! Competitive pricing as well. We may more to the next plan when we want to add a little more functionality in...good to have the option! Very impressed with ShipZip.

In2Tec
United Kingdom
8 days using the app
Cirkle Studio LLC replied March 23, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We are always here for you.

May 13, 2022

We used this app to create post code shipping zones for the UK. We got a little stuck and contacted their support team. Sid was extremely helpful, and he could resolve any issues we had. It's a great app which is easy to use with an excellent support team. Thank you.

Paragon Bamboo Ltd
United Kingdom
8 days using the app