Reviews (362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.
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Me ayudaron con mi problema y dieron soporte con mi problemas son muy atentos y te ayudan con la instalacion sin ningun problema
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected. We look forward to the next time we’re able to serve you again. Have a wonderful day!
I couldn't do it without the great support from the support team. Works well with my store and can't wait to retrieve back those lost shipping fees, especially from customers who were not honest in selecting the right shipping rates for their address in the first place.
Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Exactly what we needed! The app allows us to customise our delivery options nicely, a must have feature that we couldn't set up directly via our Shopify store. Sid from the customer service team has been a huge support in helping us create the rules we needed. We are very pleased with the app!
This business provided amazing customer service with great communication, but the most impressive part was that they handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.
I've set up ShipZip app on both our Shopify stores and was really pleased with the help I received during set up. Sid virtually did it all, quickly and efficiently! The app is actually very user friendly and I'm very happy to recommend it.
we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.
Fantastic! Great help! Fast, straight to the point, did everything for me. Recommended!