Reviews (374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.
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Excellent customer support ! Helped me in setting up the application from start. If you are looking for Local Delivery and Date/Time App, ShipZip is the one you chose.
The support team is very cooperative and fixed all the problems you facing with your shipping method
ShipZip's customer service is top-notch. I had a few questions about my shipment, and their customer support team was incredibly helpful and responsive. They went above and beyond to address my concerns and provide assistance promptly. It's evident that they value their customers and prioritize their satisfaction.
Great Experience with ShipZip
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!
Sid and the team were extremely helpful, the app was running smoothly within the hour and fully fits our requirements which some others haven't. Sid also went out of his way to help fix a small coding error on the site which had been noticed. Great guys to do business with!
Infinity Wax, I remember you very well :) Thanks for your kind words.
We are obliged to have a kind user like you. It's good to know that you are satisfied with our Service and Prompt Support team. Your feedback made our day :)
I have just started to use this app. Customer service is really really good. Response very fast. Help me set up all the shipping rates, very patient. Very happy.
Without doubt the best support Ive experienced. All done for two web sites in a matter of hours. Loaded Australian zipcodes, set rates from Australia Post by region (Capital, Metro & Remote) ... and bingo ... works beautifully.
We are so happy that you enjoyed your experience with us! We appreciate the great review. Also we feel really good when we see that our help is make your Bingo. We are always here when you need any help.
I can not speak more highly of the customer service that I received. I messaged them through chat, and within a few hours everything was set up and ready to go. It completely solves our issue of differing shipping rates within the UK, and thus far is the ideal solution. Highly recommend.
We’re so happy to hear you had a great experience with app features and app support.
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Great customer support. Very user-friendly interface. Highly recommend to the store owners looking to have 3rd party shipping apps
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
I needed an app that allowed tiered shipping rates, based on quantity. This app works perfectly.
I had a few questions and the support has been fast and helpful.
Can't recommend the app and company highly enough. Perfect if you're looking for quantity based shipping settings.
Great app so far! Most importantly, the customer support is excellent, I was helped every step of the way during set up. Highly recommended.
Thank you for your kind feedback, your words are very much appreciated. If you need any help we are here for you. Have a great day!
This is one of the best all in one shipping, local delivery and pick up app there is on Shopify! Help is amazing, they have helped with me with so much getting the delivery options I wanted and it's now perfect to what I needed. It actually has so many options for customers and the admin to edit dates, CSS, item customisation. Definately worth the money!
Thank you for sharing your experience with us! We’re so glad to hear that our app was easy and intuitive for you.
We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!