Reviews (374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.
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Sid, the support I had today is awesome! I'm so grateful for all his help. He was very understanding and helped me setup all my shipping needs. I would absolutely recommend this app!
We are so grateful for your 5-star review. Thanks for sharing your experience and rating with us and the community.
Me ayudaron con mi problema y dieron soporte con mi problemas son muy atentos y te ayudan con la instalacion sin ningun problema
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected. We look forward to the next time we’re able to serve you again. Have a wonderful day!
I couldn't do it without the great support from the support team. Works well with my store and can't wait to retrieve back those lost shipping fees, especially from customers who were not honest in selecting the right shipping rates for their address in the first place.
The app does just what we were looking for - allowing us to exclude certain delivery options by postcode. It's very straightforward to set-up and use but ran into a couple of problems and the support was instant and extremely helpful. Highly recommend!
Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Exactly what we needed! The app allows us to customise our delivery options nicely, a must have feature that we couldn't set up directly via our Shopify store. Sid from the customer service team has been a huge support in helping us create the rules we needed. We are very pleased with the app!
This business provided amazing customer service with great communication, but the most impressive part was that they handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.
I've set up ShipZip app on both our Shopify stores and was really pleased with the help I received during set up. Sid virtually did it all, quickly and efficiently! The app is actually very user friendly and I'm very happy to recommend it.
we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.