Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

Edited October 8, 2024

been using for many months, they have helped me to customize my shipping and checkout experience for my customers.

their customer service is great and they know what i wanted when i describe to them vaguely

East Ocean Aquatic
Singapore
About 1 year using the app
June 7, 2024

This is one of the best apps for business who would like to show 2 or more different shipping modes to customers. Very highly recommended. Siddharth from the team has really helped us to understand this even better.

Oye Happy
India
3 months using the app
June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

HOTBIN Composting
United Kingdom
3 months using the app
June 21, 2024

Easy to use, and excellent customer service when help is needed

Room For Two
Australia
Over 1 year using the app
August 27, 2024

quick support, and exactly what we needed!

GOLF Partner USA
Japan
About 2 hours using the app
May 14, 2024

Really useful app with a lot of ability. The customer service outweighs any other I've had on shopify. Always happy to help and really quick.

Basingstoke Scout Shop
United Kingdom
About 1 year using the app
May 20, 2024

excellent customer service. always willing to help with complex situations. app works very well for our multiple physical store pickups and also ups shipping methods, all with custom delivery parameters.

MAXFIT Meals
United States
Over 1 year using the app
May 23, 2024

A very clever app. I am not very technical, so the brilliant help I received from the developers was amazing. They are available 24/7 and I used WhatsApp and Google Meet to interact with them. Really great guys.

woom United Kingdom
United Kingdom
Over 2 years using the app
April 19, 2024

Good app and even better customer service!

App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need.

Customer service are responsive and helpful - recommend this app!

backpackinglight.no
Norway
About 1 year using the app
January 15, 2024

This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!

Petal Relations
United States
10 months using the app