Reviews (380)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying complex shipping logistics, preventing double delivery charges, and allowing precise rate customization by postcode. It supports multiple stock locations and distance-based shipping, with an easy-to-use interface. Reviewers praise its reliability and the excellent 24/7 customer service, making it a valuable tool for enhancing shipping operations.

January 15, 2024

This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!

Petal Relations
United States
10 months using the app
June 7, 2024

This is one of the best apps for business who would like to show 2 or more different shipping modes to customers. Very highly recommended. Siddharth from the team has really helped us to understand this even better.

Oye Happy
India
3 months using the app
May 20, 2024

excellent customer service. always willing to help with complex situations. app works very well for our multiple physical store pickups and also ups shipping methods, all with custom delivery parameters.

MAXFIT Meals
United States
Over 1 year using the app
March 22, 2024

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

catevolution
Australia
About 2 years using the app
June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

HOTBIN Composting
United Kingdom
3 months using the app
May 23, 2024

A very clever app. I am not very technical, so the brilliant help I received from the developers was amazing. They are available 24/7 and I used WhatsApp and Google Meet to interact with them. Really great guys.

woom United Kingdom
United Kingdom
Over 2 years using the app
June 21, 2024

Easy to use, and excellent customer service when help is needed

Room For Two
Australia
Over 1 year using the app
April 19, 2024

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased.

Thanks Sid

Furnishing Horizon
United Kingdom
8 months using the app
May 21, 2024

ShipZip have enabled my new online shop and the shipping rates in the UK to work seamlessly. I needed to set rules for deliveries to Highlands and Islands and this App fulfilled all the needs for me.

I received expert help from Sid when stuck with how to set shipping rates and I would highly recommend this App and company.

Definitely deserve their 5 stars.

Just Be Kind Dog Food
United Kingdom
3 months using the app
April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Babies Mart Australia
Australia
About 2 months using the app