Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

April 27, 2024

The app is really easy to use once you watch the tutorials and the chat support from Manan Joshi is prompt and easy to follow when you come across any issues. I highly recommend!

PetsOnPoint
United Kingdom
About 1 month using the app
April 25, 2024

This is by far the best shipping/delivery app we have tried. It offers a wide range of customizations options, but the one we are using extensively is the option to differentiate between zip codes. The developer is very helpful and always trying to find a solution (and so far always found a solution)

Dämmstoff Online
Netherlands
5 days using the app
May 1, 2024

Customer service was very patient. Very efficient and patient in resolving issues. Great app to use. functions very well.

Steel Power Shelving
Australia
About 1 month using the app
July 11, 2024

good!!!

HINOMI CA
Singapore
3 days using the app
April 18, 2024

Great App. Help us solved the shipping rules

BTArtbox Nails
United States
3 months using the app
February 25, 2021

I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!

Stay Classy Meats
United States
Over 3 years using the app
Cirkle Studio LLC replied February 25, 2021

Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!

July 19, 2021

The app is amazing and what is even better is the customer service. They resolved my problem in no time and they were always available alongside while solving the problem. They also helped me implement my ideas for my website without any hesitance. SID, the executive who helped implement everything, worked like a breeze and was very helpful throughout. Awesome Job guys. Keep it up!!!

Furniture First
India
About 3 years using the app
March 22, 2024

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

catevolution
Australia
About 2 years using the app
June 24, 2022

Amazing Support and app, have a variation of functionalities, even by updates they manage to fix my problems quick as possible.

Tropimarkt
Germany
Almost 3 years using the app
December 15, 2021

All was great with this app. Excellent customer care, Siddharth help me to customize the app. Recommended

Elis Moda
Italy
Almost 3 years using the app