Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set up zip code-based delivery zones and fees, create complex shipping rules, and restrict certain items from home delivery. It's also valued for solving double shipping charges with Multi-Origin shipping. Merchants commend the app's feature of displaying shipping fees on product pages and scheduling delivery dates. The customer service is highly praised for quick responses and assistance in setup and usage. The app is recognized for handling complex shipping requirements and providing excellent technical support.

July 25, 2023

This app provided all the tools I needed to create a shipping and delivery system that was perfect for my business.

Firstly, one of the biggest advantages of this app is its customizability. The shipping and delivery system I had in mind was a bit different from the general ones, but this app fully met those needs. I was able to set up the system in the way that was best for my business, with specific shipping options, delivery times, and pricing.

In addition, the support team of this app was very kind and responded quickly and effectively to any problems or questions I encountered. They provided the advice and guidance I needed to create my ideal system.

Overall, the Shipping & Delivery -ShipZip app has become a very valuable tool for my business, thanks to its advanced customizability and excellent customer support. I highly recommend this app to anyone who wants to customize their shipping and delivery system to fit their business.

ramen RAIJIN
Canada
2 months using the app
CirkleStudio replied July 31, 2023

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

August 4, 2023

the best thing about this app is the support.
Thank you for creating this app.
I tried contacting during night and they responded

Thank you once again

Leaderfit’ Equipement
France
Over 1 year using the app
September 25, 2023

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

Harry Specters
United Kingdom
21 days using the app
CirkleStudio replied October 3, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

December 4, 2023

L'app funziona come da aspettative e gestisce il problema del raddoppio delle spese di spedizione per chi ha più di un magazzino, supporto tecnico super efficiente. Consiglio

Funny Bunny
Italy
5 days using the app
September 8, 2023

I use multiple apps from this creator and I have to say everything is well thought out and the support team is absolutely amazing!

HAL&AL MEATS AND PROVISIONS
United States
9 months using the app
CirkleStudio replied September 15, 2023

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

August 19, 2023

Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Royal Wholesale
United States
28 days using the app
CirkleStudio replied August 29, 2023

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

August 8, 2023

Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.

Proteus Nutrition
Singapore
7 months using the app
CirkleStudio replied August 11, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

August 29, 2023

Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)

Remarkable Outdoor Living
Australia
3 months using the app
October 3, 2023

Great app and super helpful and fast support. Would give 6 stars if possible!

1907water
United States
4 months using the app
CirkleStudio replied October 5, 2023

Thank you for the fantastic review! We put a lot of effort into making our app as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support!

October 5, 2023

Perfect solution for postcode shipping. The set up is clear, many options and support is very helpful understanding the app and solving issues.

Alloy Ramps by Aviramp Ltd
United Kingdom
3 months using the app