Reviews (380)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying complex shipping logistics, preventing double delivery charges, and allowing precise rate customization by postcode. It supports multiple stock locations and distance-based shipping, with an easy-to-use interface. Reviewers praise its reliability and the excellent 24/7 customer service, making it a valuable tool for enhancing shipping operations.

January 30, 2024

We have been using this app for several years now and to say it exceeds all expectations is an understatement.
The support you get is 1000% the team go out of there way to accommodate anything that is required.

RiggingUK
United Kingdom
About 1 year using the app
August 27, 2024

quick support, and exactly what we needed!

GOLF Partner USA
Japan
About 2 hours using the app
June 14, 2024

I absolutely love this app! Sid is a gem; he replies instantly whenever we need assistance. You won't regret downloading this app. It's great value for money and offers many essential functions that we need.

Culture
Australia
6 months using the app
Edited September 7, 2024

This is the worst app experience on the Shopify App Store. It keeps malfunctioning, causing us to lose thousands of dollars in ad spend due to abandoned carts. We've spent the last four days working with support—while they temporarily fix the issue, it breaks again shortly after. I'm actively looking for a replacement app and strongly recommend you do the same.

Makemake Organics
United States
4 months using the app
April 27, 2024

The app is really easy to use once you watch the tutorials and the chat support from Manan Joshi is prompt and easy to follow when you come across any issues. I highly recommend!

PetsOnPoint
United Kingdom
10 months using the app
February 20, 2024

Fantastic app. We researched a lot of apps to find a solution to the problem of Shopify calculating shipping separately on orders shipping from multiple warehouses. ShipZip was the only app that did what we needed, and it works perfectly. Support was thorough, patient and knowledgeable.

Dovetail Workwear
United States
4 months using the app
April 9, 2024

Beyond expectations. Our requirements were "impossible" to tackle by other apps and Sid provided not only the exact solution we needed but was always diligent and replying very quickly. Highly recommended.

Eden Project Shop
United Kingdom
About 2 months using the app
February 20, 2024

The support here is really outstanding.
Our customer had many special requirements, which were implemented quickly and without any problems! Highly recommended plugin.

BBL Beton Shop
Germany
3 months using the app
July 16, 2024

Great App! Extremely helpful customer service who go above and beyond to get you all setup correctly

Taskers
United Kingdom
About 14 hours using the app
January 30, 2024

i would recommend this app because the customer support is very good

Hella Heels US
Australia
About 1 year using the app