Reviews (374)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

Edited August 7, 2023

The App works perfectly for our needs, and is very flexible. The App team (especially Sid) were incredibly helpful and jumped on a call to assist us, within 30 minutes of our request (despite it being after hours). He was very happy to make the necessary App updates we needed in order to facilitate our bespoke requirements. I would absolutely recommend this App.

Ellie Warburtons Cakes
United Kingdom
Almost 2 years using the app
February 2, 2022

The app is great and really solves a problem for our store. We were using 3 different apps but Custom Shipping Solution allows us to manage everything in one place. Sid from Circle Studio has been efficient and helpful in set up of the app from start to finish - thank you Sid!

Mighty Slice
United Kingdom
Almost 2 years using the app
September 13, 2022

This is a very good app. I have built a similar plug-in in Magento 2. This works very well and has very advanced features. You can combine calendar and standard shipping methods, check date availability with carrier API. This this a top notch module. Highly reccomend

King Crab Legs Co
United States
Almost 2 years using the app
April 19, 2024

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased.

Thanks Sid

Furnishing Horizon
United Kingdom
8 months using the app
November 18, 2021

6/5 stars! Sid was very helpful in guiding me through the app. Thanks Sid! What a great app! Very happy!

Green shop Online
Australia
Over 1 year using the app
August 1, 2022

Customer support was quick and really helpful. The app is a great asset to the ordering and delivery process

Healthology Group Ltd
United Kingdom
Over 1 year using the app
Edited April 10, 2021

Tried other Postcode Apps previously with no real success. This one does exactly what it is supposed AND the support is very good, there is always someone on hand to help out with any issues and help with set up. Can't fault it!

The Natural Dog Hub
United Kingdom
Over 1 year using the app
Edited August 12, 2024

Great functionality for our florist business, with km based and time slots. Works well with the EasyRoute app our drivers use.

Support is always very helpful when we need to add new features or change a setting.

Beija Flor Darwin
Australia
Over 1 year using the app
Cirkle Studio LLC replied May 2, 2023

we are so happy that you enjoyed your experience with us! We appreciate the great review.

Edited July 21, 2024

Good customer service, easy to navigate.

Area Office
Australia
Over 1 year using the app
Edited August 19, 2023

Customer support is top notch! The team seem always to be on hand when I need them, quickly understand what my issue is and are clear and prompt in helping resolve it. Highly recommend.

bun-dles
United Kingdom
Over 1 year using the app
Cirkle Studio LLC replied March 1, 2023

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! We are always here for you.