Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable shipping and delivery systems, including complex delivery rules and multi-origin shipping. It's particularly beneficial for businesses with multiple locations. The app also offers a free test mode. Many praise the customer support for its quick and effective problem-solving.

July 27, 2023

This app works efficient ans flawlessy, their customer support are so much helpful. Especially their techinical support on how they handles our customization regarding the shipping rates. We are very much satisfied with their service.

Flowers After Hours
New Zealand
5 months using the app
CirkleStudio replied July 31, 2023

Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.

January 18, 2023

Excellent customer support ! Helped me in setting up the application from start. If you are looking for Local Delivery and Date/Time App, ShipZip is the one you chose.

1 day using the app
November 21, 2022

I use this app to offer local pickup in multiple locations, plus much more. Best customer service! Very quick and helpful response. Highly recommend this app!

Grow Baby Co
5 months using the app
CirkleStudio replied November 25, 2022

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

May 18, 2023

Sid, the support I had today is awesome! I'm so grateful for all his help. He was very understanding and helped me setup all my shipping needs. I would absolutely recommend this app!

Sweet Candle Company
About 4 hours using the app
CirkleStudio replied May 18, 2023

We are so grateful for your 5-star review. Thanks for sharing your experience and rating with us and the community.

April 19, 2023

Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.

DK Wholesale Ltd
United Kingdom
27 days using the app
CirkleStudio replied April 19, 2023

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

November 19, 2022

Excellent and quick support even on a Saturday. Sid took care of setting up the app for us very easily and explained clearly how everything worked.

Small Batch Providore
1 day using the app
March 1, 2023

Without doubt the best support Ive experienced. All done for two web sites in a matter of hours. Loaded Australian zipcodes, set rates from Australia Post by region (Capital, Metro & Remote) ... and bingo ... works beautifully.

Enzyme Cleaning Solutions
About 21 hours using the app
CirkleStudio replied March 2, 2023

We are so happy that you enjoyed your experience with us! We appreciate the great review. Also we feel really good when we see that our help is make your Bingo. We are always here when you need any help.

November 16, 2022

The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!

Manchester Warehouse
2 months using the app
October 19, 2022

Works as described. Support is responsive, and quick to try to get issues fixed. Wasn't sure how to configure our rates, but after a call with the team, they assisted in explaining the setup.

About 1 month using the app
March 30, 2023

I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!

Lemon Terrace Florals
United States
8 days using the app
CirkleStudio replied March 30, 2023

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.