Reviews (380)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying complex shipping logistics, preventing double delivery charges, and allowing precise rate customization by postcode. It supports multiple stock locations and distance-based shipping, with an easy-to-use interface. Reviewers praise its reliability and the excellent 24/7 customer service, making it a valuable tool for enhancing shipping operations.

January 31, 2024

Quick response

Osara Australia
Australia
7 months using the app
July 11, 2024

good!!!

HINOMI CA
Singapore
3 days using the app
April 18, 2024

Great App. Help us solved the shipping rules

BTArtbox Nails
United States
About 22 hours using the app
April 4, 2024

Una excelente ayuda!

Urco Shoes
Chile
6 months using the app
September 1, 2021

We can't say enough good things about this app and the team behind it. We want to thank Siddharth and the whole technical team for all their support. They answered all our questions and helped us set things with an incredible positive and "can do" attitude!

Plowser
Canada
Over 3 years using the app
Cirkle Studio LLC replied September 3, 2021

We are glad to hear that you are a really satisfied customer.
Yes, We always try to achieve the client's requirement and that is our main moto.

Our team is incredibly grateful that you took the time out to leave us a 5-Star review.

February 25, 2021

I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!

Stay Classy Meats
United States
Over 3 years using the app
Cirkle Studio LLC replied February 25, 2021

Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!

July 19, 2021

The app is amazing and what is even better is the customer service. They resolved my problem in no time and they were always available alongside while solving the problem. They also helped me implement my ideas for my website without any hesitance. SID, the executive who helped implement everything, worked like a breeze and was very helpful throughout. Awesome Job guys. Keep it up!!!

Furniture First
India
About 3 years using the app
June 24, 2022

Amazing Support and app, have a variation of functionalities, even by updates they manage to fix my problems quick as possible.

Tropimarkt
Germany
Almost 3 years using the app
December 15, 2021

All was great with this app. Excellent customer care, Siddharth help me to customize the app. Recommended

Elis Moda
Italy
Almost 3 years using the app
November 29, 2023

Excellent support, with nothing to much trouble

Colour Clad Profiles Ltd
United Kingdom
Almost 3 years using the app