Reviews (369)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization of shipping rates, including adjustments by postal codes and product tags, which prevents overcharging on multi-location shipments. The user-friendly interface simplifies setting up complex delivery options with various carriers. Merchants also praise the responsive, 24/7 customer service for effectively handling complex shipping requirements, making it a crucial tool for optimizing shipping processes.

September 25, 2024

Fast Response customer service, really helpful.

I Wanna Go Home
Australia
20 days using the app
July 19, 2024

Fantastic app and even better support who are always on hand to solve any issues that arise.

Thank you

Plants By Post
United Kingdom
Over 1 year using the app
July 31, 2024

The best customer service of any app I've used. Fast, easy to communicate with and helped to adaptor their app to suit my special needs.

Tyre Bay
Australia
16 days using the app
June 28, 2024

I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.

Jokers Costume Mega Store
Australia
About 1 year using the app
November 28, 2024

Great app and a very helpful, proactive team!

LaDuca Dance Shoes UK
United Kingdom
2 days using the app
June 21, 2024

Easy to use, and excellent customer service when help is needed

Room For Two
Australia
Over 1 year using the app
June 7, 2024

This is one of the best apps for business who would like to show 2 or more different shipping modes to customers. Very highly recommended. Siddharth from the team has really helped us to understand this even better.

Oye Happy
India
3 months using the app
June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

HOTBIN Composting
United Kingdom
3 months using the app
Edited October 8, 2024

been using for many months, they have helped me to customize my shipping and checkout experience for my customers.

their customer service is great and they know what i wanted when i describe to them vaguely

East Ocean Aquatic
Singapore
About 1 year using the app
August 27, 2024

quick support, and exactly what we needed!

GOLF Partner USA
Japan
About 2 hours using the app