Reviews (354)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline shipping processes and enhance efficiency. It is praised for accurate shipping cost calculations and customizable rates based on location, state, zip codes, or product criteria. The interface is user-friendly, adept at handling complex shipping scenarios like multi-origin shipping without double charging. The support team is responsive and effective, available 24/7 on platforms like WhatsApp and Google Meet. Merchants appreciate the superior customer service and value for money, making it a top choice for optimizing shipping operations and improving customer satisfaction.

May 21, 2024

ShipZip have enabled my new online shop and the shipping rates in the UK to work seamlessly. I needed to set rules for deliveries to Highlands and Islands and this App fulfilled all the needs for me.

I received expert help from Sid when stuck with how to set shipping rates and I would highly recommend this App and company.

Definitely deserve their 5 stars.

Just Be Kind Dog Food
United Kingdom
3 months using the app
July 16, 2024

Great App! Extremely helpful customer service who go above and beyond to get you all setup correctly

Taskers
United Kingdom
About 14 hours using the app
July 1, 2024

Great support and fixed my problem via chat

Trade Glass Depot
Australia
3 months using the app
June 26, 2024

Best Shopify plugin ever for the shipping and delivery method and conditions and also customer support for this plugin is brilliant.

Plantaflora
United Arab Emirates
26 days using the app
July 10, 2024

Nice client support and app

MAHA México
Mexico
About 2 months using the app
April 19, 2024

Good app and even better customer service!

App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need.

Customer service are responsive and helpful - recommend this app!

backpackinglight.no
Norway
About 1 year using the app
August 27, 2024

quick support, and exactly what we needed!

GOLF Partner USA
Japan
About 2 hours using the app
May 21, 2024

Awesome service, Siddharth helped me to install and configure the app, and followed up when we needed to resolve a technical issue. He was always quickly available. The app works well to us.

FrancoisLambert.One
Canada
5 days using the app
April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Babies Mart Australia
Australia
About 2 months using the app
May 9, 2024

The BEST customer service. Thank you for all your help. Highly recommend this app!

Bobbette & Belle
Canada
About 1 month using the app