Reviews (368)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization of shipping rates, including adjustments by postal codes and product tags, which prevents overcharging on multi-location shipments. The user-friendly interface simplifies setting up complex delivery options with various carriers. Merchants also praise the responsive, 24/7 customer service for effectively handling complex shipping requirements, making it a crucial tool for optimizing shipping processes.

May 14, 2024

Really useful app with a lot of ability. The customer service outweighs any other I've had on shopify. Always happy to help and really quick.

Basingstoke Scout Shop
United Kingdom
About 1 year using the app
May 20, 2024

excellent customer service. always willing to help with complex situations. app works very well for our multiple physical store pickups and also ups shipping methods, all with custom delivery parameters.

MAXFIT Meals
United States
Over 1 year using the app
May 23, 2024

A very clever app. I am not very technical, so the brilliant help I received from the developers was amazing. They are available 24/7 and I used WhatsApp and Google Meet to interact with them. Really great guys.

woom United Kingdom
United Kingdom
Over 2 years using the app
June 14, 2024

I absolutely love this app! Sid is a gem; he replies instantly whenever we need assistance. You won't regret downloading this app. It's great value for money and offers many essential functions that we need.

Culture
Australia
6 months using the app
July 16, 2024

Great App! Extremely helpful customer service who go above and beyond to get you all setup correctly

Taskers
United Kingdom
About 14 hours using the app
April 19, 2024

Good app and even better customer service!

App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need.

Customer service are responsive and helpful - recommend this app!

backpackinglight.no
Norway
About 1 year using the app
May 21, 2024

ShipZip have enabled my new online shop and the shipping rates in the UK to work seamlessly. I needed to set rules for deliveries to Highlands and Islands and this App fulfilled all the needs for me.

I received expert help from Sid when stuck with how to set shipping rates and I would highly recommend this App and company.

Definitely deserve their 5 stars.

Just Be Kind Dog Food
United Kingdom
3 months using the app
March 22, 2024

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

catevolution
Australia
About 2 years using the app
July 1, 2024

Great support and fixed my problem via chat

Trade Glass Depot
Australia
3 months using the app
January 15, 2024

This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!

Petal Relations
United States
10 months using the app