Reviews (38)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited December 23, 2024

I had some issues with the app after upgrading our theme to the latest version, and couldn't get this working for some time. Support was able to resolve the issues I was having and everything appears to be working now. For the time the app has been working we've seen a great ROI and have been very pleased with it.

Smokeshow Mixology
United States
4 months using the app
October 12, 2024

Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.

Art of Hope
Australia
26 days using the app
September 19, 2024

Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.

Jap'On Demande
Japan
6 months using the app
January 22, 2025

The App works well, and customer support is very prompt and helpful.

Dimple Color
Australia
1 day using the app
October 15, 2024

Easy to install, customer support is so quick and helpful! Loving it so far!

Freddy Australia
Australia
11 days using the app
September 16, 2024

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Puakenikeni Designs
United States
29 days using the app
September 16, 2024

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Chloé and Amélie
Australia
4 days using the app
September 25, 2024

Great app and very fast help from the team ! A+

Monkeynmoo
Australia
2 months using the app
January 8, 2025

App is a nightmare. Can't put in decimal points in the flat rate, so $1.25 shows up at $125. App did not work upon activation. Also once installed, my flat rate shipping turned into weight based. Waste of time.

Hoffman's Grooming
United States
About 2 hours using the app
Monster Apps replied January 9, 2025

Happy to help here - The $1.25 no worries :) just shoot a message to the team. Weight based Shipping - sorry we don't touch these settings. Potentially its a setting in shopify that's been ticked. This has never happened for any other merchant.

Ty here one of the founders - I shot you an email too. :)
Reach out if you would like to get these sorted.

December 11, 2024

Bad support bad app. The support is very slow and the app didn't work. they said to wait 24/7 after I paid

MemoFrame
Israel
About 2 hours using the app
Monster Apps replied January 9, 2025

Hey heyyy team.. Sometimes it takes a little time for devs to go through and update themes- especially through holiday period. We have to make sure they are working perfectly before pushing live. Happy to refund any $$ incurred in that time of course!
Let us know we can do anything else to help!

Hope you have a lovely start to 2025!