ShipProtect

I had some issues with the app after upgrading our theme to the latest version, and couldn't get this working for some time. Support was able to resolve the issues I was having and everything appears to be working now. For the time the app has been working we've seen a great ROI and have been very pleased with it.

Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.

Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.

Easy to install, customer support is so quick and helpful! Loving it so far!

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Great app and very fast help from the team ! A+

App is a nightmare. Can't put in decimal points in the flat rate, so $1.25 shows up at $125. App did not work upon activation. Also once installed, my flat rate shipping turned into weight based. Waste of time.

Bad support bad app. The support is very slow and the app didn't work. they said to wait 24/7 after I paid

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.