Reviews (89)

Overall rating
3.3
Counts per rating level
  • 61% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 22% of ratings are 1 stars
Edited November 15, 2018

From the start it was very user friendly. We started processing orders using Shippit during our busy months and it saved many hours of work.
The support is fantastic and it is so easy to use. Works well with our Shopify store.
Great support and help when needed.

Makemeicon
Australia
About 1 year using the app
March 11, 2020

Shippit is so easy to set up and use. The support is fantastic - whenever I have had to contact them, they have been on it and fixed any issues.

All Organic Store
Australia
12 months using the app
Shippit replied March 12, 2020

Thanks for the review! We appreciate it. :)

November 15, 2018

Shippit is an excellent app that improves our quality of service and saves us a lot of time. The shippit team are really helpful and accomodating. Definitely worth it for us

Designer Kidz
Australia
12 months using the app
Edited November 14, 2018

This app has been a lifesaver for ChilliBOM, having been using it now for just over a year and still getting to know its ins and outs but working fabulously and has definitely streamlined the delivery process and the support is amazing. There is s lot more potential waiting to be unleashed and the updates are always welcome.

ChilliBOM
Australia
11 months using the app
March 11, 2020

I've tried alot of apps and integrations to sync up with Australia Post and Shippit has been the best. It allows us to easily print labels and auto update tracking information back into Shopify

My Brand And Me
Australia
11 months using the app
Shippit replied March 12, 2020

Thank you for the review! We're glad you like our integration with Shopify! :)

November 15, 2018

We use Shippit and have done so for the last 4 years, The service just gets better and better and I like how they are always evolving with new technology. The customer service chat is always helpful too.

PFEIFFER
Australia
9 months using the app
November 1, 2022

Shippit was a really positive breakthrough for our business. Gives excellent rates with major couriers, which allowed us to get a jump on our operational efficiency.
The actual app and software is smooth and quite reliable, with little downtime or bugs.
David Vogt - excellent customer service, even when it's not necessarily his job. There are some improvements still to be made to increase compatibility between shopify and shippit in the finer details, for example when it comes to syncing product dimensions. To be fair though, this actually stems from a glaring shopify limitation that shippit now has to create a workaround for. Nonetheless, it would be a very useful improvement, and they are supposedly working on it, though haven't made any progress in almost a year. Overall, Shippit has definitely been a positive experience. It is a quick and modern app, and has led to significant cost savings in our business.

Yona
Australia
9 months using the app
Shippit replied November 3, 2022

Dear Yona,

Thanks for taking the time to leave us a review. It's great to hear you've had such a positive experience with Shippit (especially with David - who we think is also amazing!) and we look forward to continuing to work with you to grow your business.

Kind regards,
Sophie,
Shippit

March 11, 2020

Love using Shippit! We have used many shipping platforms in the past and Shippit provides the best UI we have seen so far and customer support is great.

Luxe Bouquet
Australia
9 months using the app
Shippit replied March 12, 2020

Thank you for the review Luxe Bouquet. We're glad that we're providing a great product and service for a GREAT business!

November 15, 2018

We use Shippit to deliver all our online sales and it has been so easy sending out packages. Shippit integrates with our Shopify site - too easy!

MAJOR-MINOR
Australia
9 months using the app
June 12, 2019

Amazing customer support. Special thanks to Aaron who was troubleshooting a problem that wasn't caused by Shippit on a public holiday. Streamlines our fulfillment process.

Blue Bungalow
Australia
9 months using the app