Reviews (124)

Overall rating
3.4
Counts per rating level
  • 60% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 22% of ratings are 1 stars
February 7, 2018

Shippit is a really simple user friendly app.
Setting up the app was very straight forward and stress free.
It makes printing labels, booking and getting live quotes an easy process.
The staff are always very helpful weather we contact them through live chat or email. They always go above and beyond !

Estherboutique
Australia
Over 1 year using the app
November 1, 2022

Shippit was a really positive breakthrough for our business. Gives excellent rates with major couriers, which allowed us to get a jump on our operational efficiency.
The actual app and software is smooth and quite reliable, with little downtime or bugs.
David Vogt - excellent customer service, even when it's not necessarily his job. There are some improvements still to be made to increase compatibility between shopify and shippit in the finer details, for example when it comes to syncing product dimensions. To be fair though, this actually stems from a glaring shopify limitation that shippit now has to create a workaround for. Nonetheless, it would be a very useful improvement, and they are supposedly working on it, though haven't made any progress in almost a year. Overall, Shippit has definitely been a positive experience. It is a quick and modern app, and has led to significant cost savings in our business.

Yona
Australia
Over 1 year using the app
Shippit replied November 3, 2022

Dear Yona,

Thanks for taking the time to leave us a review. It's great to hear you've had such a positive experience with Shippit (especially with David - who we think is also amazing!) and we look forward to continuing to work with you to grow your business.

Kind regards,
Sophie,
Shippit

March 11, 2020

Shippit is so easy to set up and use. The support is fantastic - whenever I have had to contact them, they have been on it and fixed any issues.

All Organic Store
Australia
Over 1 year using the app
Shippit replied March 12, 2020

Thanks for the review! We appreciate it. :)

Edited November 14, 2018

Shippit have been an excellent platform for us. Easy to use, simple to navigate and most importantly the support has been phenomenal. Any time I've had an issue, I feel confident that if I speak to the Shippit operators via their webchat my issue will be sorted out within minutes. As they say, time is money.
Thank you Shippit and please tell all the operators from me, the support they provide makes for a wonderful experience overall.

Aussie Hi Fi
Australia
Over 1 year using the app
Edited November 14, 2018

We've used Shippit at Oh Clocks for over a year now and have been very happy with it. It has automated much of our shipping process and the support is always on hand to help with any problems. Not having to call up couriers ourselves on shipping issues is a massive time saver too.

Oh Clocks
Australia
Over 1 year using the app
November 14, 2018

The support from Shippit ahs been incredible! From the start it was very user friendly. We started processing orders using Shippit during our busy months and it saved so many hours of work! Thank you Shippit!

By Charlotte
Australia
About 1 year using the app
Edited November 14, 2018

This simply gives a small online reatailer access to shipping providers and rates they would never be able to get otherwise. Very easy to use and integrate and the support is very good as well.

Gallantoro
Australia
About 1 year using the app
November 21, 2018

Having Shippit is like having an extra customer service team! They are always on hand to help with any queries and the whole platform gives us plenty of delivery options which we can take advantage off.

Par Femme
Australia
About 1 year using the app
November 14, 2018

We have been using the Shippit app for over 12 months and are very happy with it's seamless integration with our Shopify store. Highly recommend!

Fitness Audio Shop
Australia
About 1 year using the app
November 15, 2018

We use Shippit and have done so for the last 4 years, The service just gets better and better and I like how they are always evolving with new technology. The customer service chat is always helpful too.

PFEIFFER
Australia
About 1 year using the app