Reviews (124)

Overall rating
3.4
Counts per rating level
  • 60% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 22% of ratings are 1 stars
November 3, 2022

Perfect integration with Shopify and awesome support from the team at Shippit. The shippit app allows you to easily connect any shipping provider you would want!

Chotto Motto
Australia
6 months using the app
Shippit replied November 6, 2022

Hi Chotto Motto,

Thanks for taking the time to leave us a 5-star review! We're always keen to hear about our customer's positive experience with Shippit and yours is no different. We look forward to continuing to work with you to grow your business beyond new heights!

Best wishes,
Sophie
Shippit

November 14, 2018

Huge time saver! Orders take 1/10th of the time to process with shipping pre-populating everything direct from Shopify to Shippit. Love it - highly recommend and super easy to use!

DHaRCO Clothing
Australia
5 months using the app
March 11, 2020

The integration with shopify makes shipping super easy! Using the chat function with customer service has also been a great experience too

circlehome
Australia
5 months using the app
Shippit replied March 12, 2020

Thanks for the feedback circlehome! It makes us happy that we're able to provide a product and service you love. Have a great day!

May 28, 2020

One of the best services out there!

I was deeply worried because all our national couriers in Malaysia were not shipping to Singapore or were on holiday during Eid. So when orders came in, we did not want to turn them away or make our customers wait for weeks!

By some miracle I came across Shippit! So I messaged them on Facebook and got a reply around 9am, and to my delight their couriers were still shipping! I was asked to provide them with my email and mobile number, and within minutes, they called to help me set up and integrate my account with shopify via Zoom!

John was incredibly helpful, he patiently explained how to make a complete order via the app. Within half an hour we were done with the set up and mini tutorial. And within 3 hours of the setup and order, on the same day, my parcel was collected! Yes, 3 hours. And the parcel was sent to a customer in Singapore within 6 days despite the lockdown and holidays.

The system also manages your tracking numbers by automatically updating all Shopify orders, this saves us the time and hassle of manually updating each order. The best part is you are able to adjust the weight of your parcel! So you get an accurate cost from the courier.

So, thank you Shippit and John for helping us during these highly stressful times.

This is definitely the shipping app to get!

Cheers!
Sharmini Joy Ramani
Co-Founder, Potions
www.shop-potions.com

Potions
Malaysia
5 months using the app
Shippit replied May 6, 2021

Hi Sharmini,
Thank you so much for taking the time to leave your positive review! I am so glad to hear that the Shippit experience, including integration and courier pick up, were seamless. Everybody at Shippit, including John, work extremely hard to receive positive praise from merchants like yourself. I will be sure to pass on the message to John and our team. We look forward to continuing to work with you to grow your business.
Best wishes,
Sarah

Shippit

November 15, 2018

We moved to Shippit from an in-house system that integrated with Australia Post via a CSV upload which was hard coded and inflexible. Shippit 's downgrader will save us a substational amount in shipping costs this year and we have so much more control and visibility over orders.

We like the simple interface with just a few tabs that are easy to understand and come to grips with quickly when there are hundreds of orders in the system all at different stages. Our customers also receive very high-quality information and in a timely manner.

We would highly recommend it!

Walnut Melbourne
Australia
5 months using the app
March 17, 2020

We initially added shippit to our process to streamline shipping, this has been extremely helpful. They take our advise on board and keep making changes. Look forward to there being more couriers available as there are only a few right now, but I imagine they're working on improving this. Highly recommend

Patchwork with Busyfingers
Australia
5 months using the app
Shippit replied March 17, 2020

Thank you for your review. We appreciate the feedback and are glad that our platform is helping your business streamline the shipping process. We're proud of our range of couriers and our ability to offer multiple delivery speeds (On-Demand, Same Day, Standard, Express, and International), but we definitely agree that more is better and are working to add more couriers to our platform! Thanks again. Have a great day.

Edited November 14, 2018

Shippit is a simple to use app which streamlines and simplifies the fulfilment process. Good selection of couriers available at competitive rates. Being the customer service for our customers about their shipping saves us time/manpower.

Keepiece Co
Australia
5 months using the app
Edited November 14, 2018

I use this app easy to use, full sync from ur wesbite and can use on mobile...
Make the job alot easier... going support is great!!!
Awesome and happy customer :)

Nutz About U!
Australia
5 months using the app
November 16, 2018

We are using Shippit for all our deliveries from the beginning. It has been an economical and convenient option for our business as we have heavyweight products. So far we do not have any issue with apps and delivery companies. Additionally, they provide excellent service, for us, Dion has been a great help. I would highly recommend Shippit to others who want to cut the cost in shipping.

Fansee Australia
Australia
5 months using the app
March 11, 2020

Since switching to Shippit from Sendle we couldn't be happier. Customer service is prompt and they solve things quickly.

The Diabetes Kitchen
Australia
4 months using the app
Shippit replied March 12, 2020

Thanks for the review Diabetes Kitchen! We're working hard. 💪