Reviews (91)

Overall rating
3.3
Counts per rating level
  • 62% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 21% of ratings are 1 stars
May 8, 2025

PLEASE THINK CAREFULLY IF YOU DON'T WANNA LOSE YOUR MONEY!!!

Subscription is very misleading.

We recently found out their pricing is expensive, we switched to different app in April. Then we removed Shippit. Upon uninstalling the app, we thought subscription should be cancelled too. But NO, they still charge us next billing cycle.

What more annoying is, we reach to their support team to cancel the subscription, been waiting for 2 business days and no response yet.

We then open another ticket hopefully for them to get attention, but they haven't answered back either.

App like this shouldn't be allowed on Shopify.

Zoe Moss
Australia
Almost 4 years using the app
November 28, 2024

Their carrier disappeared after 5 days of waiting and they charged me a $0.55 for a service fee. Nobody responded as well when I approached their support. Use them at your own risk!

Celluma Asia
Singapore
10 months using the app
January 13, 2025

App is misleading. No free plan available. 30 day free trial. Should state "Free Trial Available" like every other app is required to do. Waiting until after installation, creation of account and collection of personal and store info to give notice that it is simply a 30 day trial is dishonest business.

Woodsman
Australia
6 minutes using the app
September 26, 2022

We have now been on Shippit with booking over 4000 parcels a month for over two years. We've tried others, nothing compares for e-commerce. Shippit best platform, easiest to use and best pricing. I now tell anyone who approaches us for freight or website etc. - it it doesn't link with Shippit, I don't want it.

SnackEzy Pty Ltd
Australia
Over 2 years using the app
Shippit replied November 3, 2022

Dear SnackEzy,

Thanks for taking the time to leave us a review. It's great to hear how fondly you think of us and we look forward to continuing to work with you to grow your business!

Kindest regards,
Sophie
Shippit

September 27, 2022

We've been using Shippit for over 2 years now and we're very happy. We're a small business, so we needed a fast way to compare shipping costs and delivery times for every single parcel. Shippit is easy to use. We can find what we need in seconds. It saves us so much time & money.

The Photographer's Toolbox
Australia
Over 2 years using the app
Shippit replied November 3, 2022

Hi The Photographer's Toolbox,

We appreciate you taking the time to leave us a 5-star review! We're thrilled to hear you've had such a positive experience with our platform and we look forward to continuing to work with you to grow your business in the future.

Kind regards,
Sophie
Shippit

October 26, 2022

The team at shippit in particular Aaron are amazing at what they do. Our online business has grown seamlessly with the help of Shippit. Being able to track, notify and bulk import orders has allowed us to keep up with increased demand. I couldn't recommend Shippit highly enough

Little Italy Coffee Roasters
Australia
Over 2 years using the app
Shippit replied November 3, 2022

Hey Little Italy Coffee Roasters,

Thank you for taking your time to leave us a positive review! It's always motivating to hear about the positive experiences from our valued customers. We're thrilled to have been able to support your business growth and look forward working with you for years to come.

Kindest regards,
Sophie
Shippit

Edited March 11, 2020

I've been using Shippit now for over a 4 years and it's totally transformed our logistics. Great for our small company, it's totally automated, easy to use and if there is ever a problem their customer service is great. Highly recommended.

White Red Bubbles
Australia
Over 2 years using the app
March 12, 2020

Reliable, great service that saves us time. Easy to use, I highly recommend! Good shipping rates too.

Velvet Canyon
Australia
Almost 2 years using the app
Shippit replied March 12, 2020

Thank you for the love Velvet Canyon. We appreciate your review and taking your time to let others know about our platform.

Edited March 11, 2020

Good prices and easy to use. It was really simple to add Fast Way and Courier Please to my list of couriers to dispatch my orders with.

Suit Lab
Australia
Over 1 year using the app
November 21, 2018

Shippit is excellent! It has cut down order processing considerably in the Beserk office and sped up the packing process. We would be lost without Shippit and highly recommend it to all businesses who are looking for a shipping solution. :)

Beserk
Australia
Over 1 year using the app