Shiprocket Engage ‑ Reduce RTO

Pricing: Free to install. Additional charges may apply.
Rating: 2.4 (8)
Developer: Shiprocket - Shipping in India

Buyer communication suite that reduces RTOs using automated WhatsApp messaging prior to shipping.

Shiprocket Engage is a comprehensive automation suite to take control of your orders. It helps cut RTO losses, increase customer connect rate and improves brand recall and advocacy.

Shiprocket Engage is a comprehensive automation suite to take control of your orders. It helps cut RTO losses, increase customer connect rate and improves brand recall and advocacy. more

Automated Order Confirmation
Automated Address Verification & Updation
COD to Prepaid Conversion
Coupon Creation

Highlights: Use directly in Shopify admin

Languages

English

Works with

Razorpay, WhatsApp

Pricing

Free

Free to install

₹2.49 per order for order confirmation, address verification, C2P and abandoned cart reminders.

All charges are billed in USD.

Reviews (8)

Overall rating

2.4

Counts per rating level

50% of ratings are 5 stars
4
0% of ratings are 4 stars
0% of ratings are 3 stars
13% of ratings are 2 stars
1
38% of ratings are 1 stars
3

All reviews

September 4, 2024

I am trying to create an Engage my account but I am not able to create the WhatsApp Engage Account. Shopify support failed to assist me.

SKOTSY

India

About 1 month using the app

June 10, 2024

Suddenly the app stopped working as expected after few days. Whatapp number that was associated earlier does not show up and no order verification message is being send now. New order does not even show up on Order list section.

Raised ticket but no response until now.

Swarna Akriti

India

3 months using the app

May 24, 2023

Great app for indian market to reduce RTO with whatsapp comms to buyers and get buyer intelligence. we were able to create a good buyer experience and also some impact on RTO, very less manual calling now required

Modernarttshirts

India

3 months using the app

Shiprocket - Shipping in India replied June 2, 2023

Thanks for sharing your positive experience with us! Your feedback is appreciated, and we aim to keep providing value to your business.

July 24, 2023

Pathetic app. I have connected my razorpay in the app but i dont need razorpay link to send. There is no option to disconnect. I contacted support mail as well. No one respond. Pathetic customer suport.

Zarishka

India

2 months using the app

May 29, 2023

GREAT APP AND BEST CUSTOMER SUPPORT . THIS APP HELPS TO SOLVE A MAJOR PROBLEM OF RTO RECOMMENDED TO ALL

SickSneak

India

12 days using the app

Shiprocket - Shipping in India replied June 2, 2023

Thank you so much for your review! We're thrilled to hear that Shiprocket Engage has helped streamline your eCommerce business's operations on Shopify. We're always here to help you succeed!