Shiprocket Engage ‑ Reduce RTO

Shiprocket Engage ‑ Reduce RTO

Pricing
Free to install. Additional charges may apply.
Rating
3.3 (4)

Buyer communication suite that reduces RTOs using automated WhatsApp messaging prior to shipping.

Shiprocket Engage is a comprehensive automation suite to take control of your orders. It helps cut RTO losses, increase customer connect rate and improves brand recall and advocacy.

Shiprocket Engage is a comprehensive automation suite to take control of your orders. It helps cut RTO losses, increase customer connect rate and improves brand recall and advocacy. more
  • Automated Order Confirmation
  • Automated Address Verification & Updation
  • COD to Prepaid Conversion
  • Coupon Creation

Languages

English

Works with

  • Razorpay
  • WhatsApp

Pricing

Free

Free to install

₹2.49 per order for order confirmation, address verification, C2P and abandoned cart reminders.

All charges are billed in USD.

Reviews (4)

Overall rating
3.3
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 25% of ratings are 2 stars
  • 25% of ratings are 1 stars
June 10, 2024

Suddenly the app stopped working as expected after few days. Whatapp number that was associated earlier does not show up and no order verification message is being send now. New order does not even show up on Order list section.

Raised ticket but no response until now.

Swarna Akriti
India
About 2 months using the app
May 24, 2023

Great app for indian market to reduce RTO with whatsapp comms to buyers and get buyer intelligence. we were able to create a good buyer experience and also some impact on RTO, very less manual calling now required

Modernarttshirts
India
3 months using the app
Shiprocket - Shipping in India replied June 2, 2023

Thanks for sharing your positive experience with us! Your feedback is appreciated, and we aim to keep providing value to your business.

July 24, 2023

Pathetic app. I have connected my razorpay in the app but i dont need razorpay link to send. There is no option to disconnect. I contacted support mail as well. No one respond. Pathetic customer suport.

Zarishka
India
About 22 hours using the app

Support

App support provided by Shiprocket - Shipping in India.

Developer

Shiprocket - Shipping in India

416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN

Launched

March 2, 2023

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