Shiprocket Engage ‑ Reduce RTO
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 3.0 (5)
- Developer
- Shiprocket - Shipping in India
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Buyer communication suite that reduces RTOs using automated WhatsApp messaging prior to shipping.
Shiprocket Engage is a comprehensive automation suite to take control of your orders. It helps cut RTO losses, increase customer connect rate and improves brand recall and advocacy.
- Automated Order Confirmation
- Automated Address Verification & Updation
- COD to Prepaid Conversion
- Coupon Creation
Languages
English
Works with
- Razorpay
Categories
Pricing
Choose the plan that best fits your business.
Free
Free to install
₹2.49 per order for order confirmation, address verification, C2P and abandoned cart reminders.
All charges are billed in USD.
Reviews (5)
Very poor support experience. The team is unable to handle customers professionally.
My account manager, Komal, handled the issue irresponsibly and kept shifting all the blame to the tech team instead of doing her part. There was no ownership, no proper follow-up, and no solution.
Overall support quality is disappointing. I would rather go with smaller companies like 11za that actually value customer service. even the reactivation process becomes hurdle, team confirm that my account is reactivated, after 6-7 hrs, its still deactivated.
Pathetic app. I have connected my razorpay in the app but i dont need razorpay link to send. There is no option to disconnect. I contacted support mail as well. No one respond. Pathetic customer suport.
Great app for indian market to reduce RTO with whatsapp comms to buyers and get buyer intelligence. we were able to create a good buyer experience and also some impact on RTO, very less manual calling now required
Thanks for sharing your positive experience with us! Your feedback is appreciated, and we aim to keep providing value to your business.
Support
App support provided by Shiprocket - Shipping in India.
Resources
Developer
Launched
March 2, 2023
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