ShipTection

ShipTection

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Rating
4.2 (31)

ShipTection allows merchants to offer shipping protection to their customers at checkout.

ShipTection charges customers a small percentage to purchase protection at checkout and you'll keep a portion of the revenue generated. All billing is done via Shopify.

ShipTection charges customers a small percentage to purchase protection at checkout and you'll keep a portion of the revenue generated. All billing is done via Shopify. more
  • Simple Claims Process
  • Revenue Share
  • Seamless Integration
Highlights
Use directly in Shopify admin

Languages

English

Works with

Pricing

Free

Free to install

Usage Billing. Based off of revenue generated from shipping protection.

All charges are billed in USD. See all pricing options

Reviews (31)

Overall rating
4.2
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 9, 2024

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

RV6 Performance
United States
9 months using the app
February 23, 2024

After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.

Serious Steel Fitness
United States
3 months using the app
November 30, 2022

Very Professional and really quick in responding and handling our requests. We are very happy to work with them!

Freddy USA
United States
About 3 years using the app
July 12, 2021

We have used other shipment protection products/services in the past and were consistently frustrated with spending so much every month (a majority of the revenue from the offering for sure), just to have those services reject customers' claims unless they fit a very specific window of criteria - causing us take care of the customer ourselves anyway. They would even go so far as to tell us the customers were their customers, not ours. This led us to start considering (and even started) developing our own app to offer our own branded-protection offering ourselves. Thankfully, we were connected with ShipTection at the very early stages of our development and found they had come up with an app that does the very same functions we were wanting to create! They did the work for us!! Thank goodness! ShipTection does everything we had already decided we wanted in our app! And instead of taking a percentage of sales, it's all for just the (VERY LOW) monthly fee! Amazing!! We now offer our shipment protection with our own branding (no mention or call-outs to ShipTection anywhere), our own pricing structure, the ability to have the offering toggled on our off automatically... EVERYTHING we had already decided to build into our own product! This has been a slam-dunk win-win-win for us. ShipTection wins with a VERY happy customer. Our customers win, being able to pay pennies on the dollar for extra assurance they will receive their product after it leaves our hands. We win by retaining 99.9% of the revenue generated buy our own shipment protection offering!

Bailey's Blossoms
United States
About 3 years using the app
August 30, 2022

Will and his team have been really wonderful. They helped us set up Shiptection on our store. They were patient and answered all of our questions before we added the app and switching from Route. They're very quick to respond and they've resolved all of our claims so far. Super easy to use. Their customer support is impeccable. I trust Will and his team. I highly recommend this app!

C-IN2 New York
United States
Over 2 years using the app

Support

App support provided by RevUp Technology.

Or visit their support portal

Developer

RevUp Technology

4660 New Broad St., Orlando, FL, 32814, US

Launched

February 19, 2021

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