Reviews (31)

Overall rating
4.2
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 30, 2022

Very Professional and really quick in responding and handling our requests. We are very happy to work with them!

Freddy USA
United States
Over 1 year using the app
September 19, 2022

We have had a great experience with Shiptection. The customer service is top notch and helped us save revenue over time. Much better experience than our attempt at other solutions!

Magic Beans
United States
About 1 year using the app
January 9, 2024

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

RV6 Performance
United States
9 months using the app
November 11, 2022

Hands down best shipping insurance app! The revenue share has others in the market beat and the ease of which claims are processed is superb. I've had this on our store for months and has been working flawlessly. Their team answers questions quickly and helps with integration and setup. Overall, I can highly recommend it!

STEEL HORSE LEATHER
United States
8 months using the app
August 30, 2022

Will and his team have been really wonderful. They helped us set up Shiptection on our store. They were patient and answered all of our questions before we added the app and switching from Route. They're very quick to respond and they've resolved all of our claims so far. Super easy to use. Their customer support is impeccable. I trust Will and his team. I highly recommend this app!

C-IN2 New York
United States
8 months using the app
September 9, 2022

ShipTection has been great! Customer service has been very quick to respond to any questions or situations that we run into, although we haven't had many problems at all! Happy to suggest them to others looking for a shipping protection option.

One Loved Babe
United States
7 months using the app
August 30, 2022

The customer service team for this app is simply excellent. And that's one of the main reasons we chose to go with them. Well, and of course the fact they are a great upsell for our customers!

Off Road Tents
United States
6 months using the app
August 30, 2022

We've used a different insurance solution previously, and have found Shiptection to be a more personal, efficient and productive service. They are quick to resolve any issue in a manner most agreeable with the customer. Integration is seamless and effortless. Highly recommend.

Zeds Dead Official Shop
Canada
5 months using the app
June 1, 2022

We are extremely happy with ShipTection. Haven't had any issues at all and the customer service is excellent.

Cubic Mini Wood Stoves
Canada
5 months using the app
June 5, 2022

From set up to integration to customers filing claims - this has been seamless. No problems with customers coming back to me saying that their claim wasn't completed. They created a confirmation saying that people are liable for their boxes if they choose NOT to get insurance, so most customers keep it. Been awesome to have in my store to take care of any issues!

LuvNailz
United States
5 months using the app