ShipTection , 31 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 9, 2024

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

RV6 Performance
United States
9 months using the app
February 23, 2024

After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.

Serious Steel Fitness
United States
June 13, 2023

Faultless experience so far, service has been exactly what was offered, excellent communication. Customers experience has been positive as well as our own. Highly recommend.

Willow and Beech
Australia
3 months using the app
June 12, 2023

Great experience! Love the team behind ShipTection!! It has helped our customers and business a lot in the first few months of using ShipTection!

Willow Boutique
United States
2 months using the app
June 28, 2023

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

Trust Fund Beauty
Canada
4 months using the app
September 19, 2022

We have had a great experience with Shiptection. The customer service is top notch and helped us save revenue over time. Much better experience than our attempt at other solutions!

Magic Beans
United States
Over 2 years using the app
September 2, 2022

Ameriflex loves the Shiptection app and platform!! Hands down the best solution in the industry. We have tried the other "big" names out there, and the customer service, rates, and over all experience is hands down the best!! A++

AmeriFLEX™ USA
United States
Over 1 year using the app
December 1, 2021

After being screwed over by Route for too long - we were thrilled to find Shiptection as an option. Set up is quick and easy - and a member of their team can handle it for you if you aren't very technical. Adding this has increased both our AOV and Net margin and is a must for anyone selling a physical product.

BloomingTables
United States
Over 1 year using the app
August 30, 2022

We are currently using Shiptection to cover lost bags. The customer service has been awesome! They email back right away and we've loved working with them. If you're looking for a better alternative to Route, this is it!

OTG|247
United States
Over 1 year using the app
May 31, 2022

Shiptection is amazing! we have integrated them on Total Ink Solutions.com and they rates are much better then the competitors, plus they have gone out of their way to assist with integration and customizations. We look forward to a long relationship with this company.

Total Ink Solutions
United States
Over 1 year using the app