Reviews (31)

Overall rating
4.2
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 12, 2023

This app is the absolute BEST. Payment for claims are ultra fast ( a couple days) and painless. This beats filing a claim with the shipping carriers whom you never hear back from. Highly recommend for any online business!

GARÇON
Canada
4 months using the app
June 28, 2023

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

Trust Fund Beauty
Canada
4 months using the app
February 10, 2022

We switched from Route to Shiptection and so far we've been really pleased with the service. They made setup super easy, we love how you can customize the branding of the shipping insurance plan, and the profit sharing model makes it a no brainer. Really happy we made the switch.

Kurly Klips
United States
4 months using the app
June 1, 2022

We are extremely happy with ShipTection. Haven't had any issues at all and the customer service is excellent.

Dangkeebs
United States
4 months using the app
June 3, 2022

Seamless integrations, with expedited claims processing way better and faster then other large provider with no stress of massive group payments being taken out and non scheduled times great billing great company love having them protect our customers shipments and our customers think the same

Do it yourself Transfers
United States
4 months using the app
March 18, 2022

ShipTection has been working really great for us after switching over to it from Route. We were having plenty of problems with Route in regards to denied claims or being too late to submit a claim due to the tight time windows for submission. We really got killed by international shipments, as those typically take longer to deliver, and a 30-day window is not enough. The claims window for ShipTection is much better, and the claims submission process is much smoother as well. For any claim, the ShipTection team handles all the work with helping my customers through the process and setting up a refund or replacement shipment. They are backed by InsureShip, and it's been solid so far. We ran into a couple of bugs during the setup process of the app, but their developer worked with us to iron things out, and things have been working well ever since. So if you're tired of Route, you can't go wrong with ShipTection.

Keebio
United States
3 months using the app
May 31, 2022

We recently switched to Shiptection from Route. I will say we're very happy with how things worked out and the support that we're getting from them. They're 100% legit!

MacHollywood | Your Premier Technology Partner
United States
3 months using the app
June 1, 2022

So far we are very happy with ShipTection. Everything has been great, customer service, support and communication. Really happy to work with Will and the team rather than some of the more corporate type alternatives. Highly recommend ShipTection.

Starseed Designs Inc.
Canada
2 months using the app
August 30, 2022

Great app, great support and great concept. From downloading the app to getting it running the way that I wanted on my webstore the team at ShipTection has been excellent. I would 100% recommend this app to anyone that I know, and I've already recommended it to one store. Hopefully they will take advantage of this great app.

New Provisions Racing
United States
2 months using the app
December 15, 2022

The ShipTection Team has been absolutely wonderful in handling our app integration with very quick support! Would recommend!

Made and Co Designs
United States
13 days using the app